Easy and clear to place order on line

3 days after i order the swimsuit, i was told it was unavailable. that information should have been available immediately.

Suit delivered on boxed and on hanger without significant waiting time.

I ordered three items.. One was sent. A second one is apparently being sent from the vendor -- but I have heard nothing - no tracking info; nothing. The third item is on back-order. But I was not alerted that it was on back-order when I placed the order (info other web-sites routinely provide). If i had known, I would not have placed the order. My conclusion: I will not use Metro Swim again.

Metro Swim has great products at great prices, but I had a roughy time placing an order from the website. It would not accept my log in/password, but after an email to the IT gods it finally worked. Fix the website and it's 5 stars from me!!

Unfortunately, the USPS sent my suit from Kearney NJ to Albany, NY for some reason. I thought I would have my suit days ago.

Best prices and quick delivery.

Delivery was prompt. Items just as described. Thanks

I just received a gift from Metro Swim Shop, and it's great. Before the package arrived, I was sent emails notifying me of the order, the shipment and the delivery details. No hassle.

The bag arrived quickly and in perfect condition. My daughter loves it. She hasn't had a chance to use it yet but it seems sturdy.

I returned the jacket to get one size larger -- from M to L. It was totally my fault -- so I will await the delivery of the same in size Large.

I wish there was more paper work involved in the return process. I used to work at a mail facility, and know not everything goes as planned through the mail. A conformation that a return is going to be done, a conformation that the product was received and then sent back would be great. Otherwise the customer is sitting on pins and needles hoping that the return/exchange is being done. otherwise - the purchasing process was fast and easy

Item exactly as describe. Couldn't be happier. Fast turn around time too.

Fast shipping and excellent communication with Customer Service. Online ordering did not show correct shipping charges. I contacted Customer Service and they immediately solved the problem.

I purchased my items online. "Tie Dyed Kick Boards" and a swim suit. I am VERY impressed with the quality of the products. I plan to make another purchase very soon. Thank you for your customer oriented service.

I was very pleased with the results of my order, the suit arrived quickly and fit.

The merchandise is wonderful and the delivery was quick but I couldn't find out anything about tracking the shipment until a day after I received the merchandise, then at 1 am in the morning I received tracking info and an email after the items had been delivered already. very weird.

you cancelled my order...said out of stock...now i have to take my old suits on my trip.

The day after I placed the order and received confermation I received an email canceling the order due to the product being out of stock. I was very disappointed and a bit upset.

great products! great prices!