I ordered tech suit for my daughter 2 plus weeks before important meet. Suit was a good price but incorrect suit and size was in box (box marked correctly). How does that happen? Well, it has happened twice with them so far so I should have learned my lesson the first time. I returned incorrect suit via ups label provided by them and they let me know the correct suit was sent. I sent multiple emails asking for UPS tracking number and if suit had been mailed. Nothing. No replies at all. It has been one week and no email, no credit and no suit. I had to go to a reputable site and overnight deliver the suit. Buyers beware! I am waiting for credit or suit (which will be returned since it is too late). Never again I don't care how cheap they are. You buy cheap you buy twice.

Your website was horrible because they posted saying they had items when they didn't. Twice on one order this happened. Not impressed at all..

sure am glad to have discovered Metro Swim Shop through Amazon. Their prices on some items are amazing and their delivery is fast ! Thanks Metro !!

They use two days shipping. That's really great. Also, their price is good with discounts and coupons most of the time. However, their system didn't show real inventory. So they will cancel your order if they didn't have it and system still doesn't reflect the fact. I tried to write to them twice. One is for cancelled item. The other one is for return. No one answer back. I still don't know how to start the return process. Maybe I just mail it back to see if I could get a refund. Let's see later.

We found the swim aids that our granddaughter used in her Michael Phelps class and had them delivered in time for a weekend in our pool. No hassle!

This sight has by far the cheapest selection for all my swim gear. I highly recommend this to anyone who is tired of the high prices of swim gear.

I ordered a lifeguard suit that was supposed to say guard on it and it was just a blank suit

The wetsuit was perfect. It was delivered on time as promised

I ordered technical suits for my kids and did not pay extra for speedier shipping because I thought I had plenty of time before our state meet. After they were ordered (on a weekend) my kids became upset because I had my dates crossed and the meet started a week away and I should have paid for faster shipping. I tried to call but it was after hours. The VERY next day I had a shipping email that my package was sent and I had it 2 days later. This may not happen to everyone based on where they live but I am so grateful and we have our suits for this week!!!

I had my first order for 3 swim suits and I only got one. I called for the mistake. They said "how can this happened?" I said, "good question, it never happened to me either in all my online orders before with any other company." Anyway, they did mail me the 2 suits later. This time I ordered for 3 swim suits again, and they were delivered in 3 days. Very impressed as I have not paid for any extra money for expedite the shipping.

Had problem with knee suit ordered online. Went to store and they were very helpful and replaced product

I've bought 2 swim backpacks from Metro -- the Dolfin and the Head Prestige Elite. Both have nice features and right size but are delicate packs that will start fraying and tearing within months and be unusable after a year or two. (My Jansport hiking daypack is still going strong after 35 years.) Metro customer service was not able to advise me on which backpacks were most durable. The 30-day Metro warranty is not helpful. And, Metro included hair conditioner that emptied in transit--conditioner filled the mailing bag--it'll be nearly impossible to put the invoice back together. Secure your liquids Metro! Other than the swim backpacks and unsecured liquids am satisfied with Metro -- especially the Rx goggles.

Was able to swing one of last year's speedo styles (adult size) for about $25. Shipping came so quick! Really happy with my order and will return to this site again!

Great price,quick,painless delivery.

Overall, very happy with purchasing experience.

Metro Swim Shop is the only place to go for all your swimming needs!! They have the best prices and the most amazing customer service!! I won't ever use any other site again!!

They have good choices on sizes and colors, and it's also nice they have generous promotions. I got 20% discount on the $350 arena tech suit which was the largest I could find and very helpful. Most importantly I got my jammer on time.

I am disappointed with the "speedo" backpack that I purchased for my daughter. The backpack is very small, not very durable and has a very small Speedo logo on the side. The picture shows a larger Speedo logo, like most of the Speedo backpack I have seen in the stores. It makes me question the authenticity of the product. It's going back to Metro Swim today! Metro Swim did take care of the return. I'm just unhappy with the product.

The price is good. There was a mistake on the website, but they honored the price as advertised. The front line of customer service (the ones answering the phone) is not as good, but at least she got me someone who can answer questions.

Easy site to use - coupons displayed on site - product shipped and arrived within 3 days of ordering (UPS 3 day). My first choice for competitive swim stuff.