
Corinne Davies
United Kingdom | 06 August 2019This as got to be the worst electric and gas supplier going! We cancelled our Contract and yet they still want us to pay a hundred pound a month until our property is sold because they can't stop the supply of energy can only go with another company! What con merchants!!!! No one is living in the property and nothing is being used. Do yourself a favour never go with this company!

Vincent Jones
United Kingdom | 06 August 2019Spoke with Andrew Taylor regarding my monthly direct debit electric bill - he was very helpful and arranged to update my notes and discount. He was polite and came across as concerned about my issue.

Colin Hare
United Kingdom | 06 August 2019I am not a new customer. I've changed address which means I have a new account number. Everything is satisfactory

Eric Strange
United Kingdom | 05 August 2019So nice to speak with a real person who speaks English, even if he is a Newcastle Utd supporter. Andrew Taylor is a credit to Engie. Helpful and fair and honest Eric Strange

Julia Lambird
United Kingdom | 31 July 2019Spoke to Deborah today she was able to handle my problem quickly and was very helpful, and pleasant

david ess
United Kingdom | 31 July 2019debera was very helpful

Linda Thomas
United Kingdom | 30 July 2019Spoke to Deborah Reeve who changed my email address for me. She was helpful, efficient and friendly😊

John Nelson
United Kingdom | 30 July 2019The change of energy supplier to ENGIE went without a hitch. We now have the comfort of knowing that the energy price will not increase over the next 2 years as we have signed up for a fixed deal to September 2021. 4 stars given instead of 5 due to our energy monitor not able to link with the new supplier.

Claire Conroy
United Kingdom | 30 July 2019Contacted Engie to discuss change of tariff when it becomes due for renewal in September. Spoke to Deborah Reeve whom I found extremely helpful and friendly and nothing was too much trouble and happy with advice given.

Lisa Smith
United Kingdom | 29 July 2019This review is not about their home energy part of the business but rather work they are contracted to do for a social housing landlord one of the biggest in the Uk, Clarion. Engie has been booked into to attend my property for over a month to remove some unwanted household waste from previous tenants. They failed to have any contact with myself and also failed to attend. I’ve now have over £1600 of rubbish in my garden for over a month and getting it moved is a nightmare! Clarion are as much use as a chocolate spanner in a lit incinerator. I’m so disappointed as I never had issue with Engie before now but now I do and I will be making a formal complaint

Graeme Armstrong
United Kingdom | 29 July 2019I received good friendly support in resolving my login issues from Deborah Reeve.

Mr. John
United Kingdom | 27 July 2019Having only recently changed to Engie I do not have any experience of dealings with them. All I can say is that I have had trouble with getting into my account a few times as it would not accept my correct email & password. It all seems ok now though.

Norman R.
Germany | 26 July 2019As far as I can judge after a short period, all seems to be well organized.

Mike
United States | 24 July 2019Deborah Reeve was excellent. Very helpful, very professional, and very friendly.

Peter
United Kingdom | 24 July 2019Deborah Reeve on customer services for Engie was excellent, sorted out my problem straight away with a very nice personality to put you at ease. Thanks.

Miten Parikh
United Kingdom | 23 July 2019Great customer service! I am with Engie Energy and have had a great experience. Their team is very professional and help full. Andrew Taylor is one of the best in their team.

Phillip Jordan
United Kingdom | 23 July 2019Great service from the Customer service department, Deborah was a star, very friendly, dealt with my query very quickly. Would highly recommend Engie

Emily
United Kingdom | 23 July 2019Customer services extremely professional, patient & helpful. If you want excellent customer service then these are definitely the people to switch to.

valerie bettley
United Kingdom | 22 July 2019Changed energy supplier to Engie via Qwest,Substantial saving from previous supplier.Spoke to most helpful lady called Deborah Reeve who explained everything and made the whole process effortless.Very pleased with the service so far.

Graham Bathe
United Kingdom | 22 July 2019I have only been with Engie for a few days! Wanted a green tariff and long term deal