I would like to thank Kyra Blackburn for her outstanding Customer Service today. She is warm, compassionate & shows empathy, extremely lovely whilst being professional at the same time.

Great customer service, I had to call about an over payment that was taken without prior knowledge. I spoke to Andrew Taylor about the issue and couldn't have been happier with the experience. He was friendly and very helpful, really a credit to your customer service team.

Can not fault this company one bit! There customer service team are fantastic polite and friendly! I've had to speak to them a couple of times, and I've spoke to the same advisor the same time, Andrew Taylor, he is very friendly and has a great sense of humour x

Great deal and good experience with Engie.

Terrible. They were meant to finish working on our area 3 months ago and they are still 'working'. The workers are inconsiderate and aggressive. Don't recommend at all!!

Deborah was very efficient, friendly and helpful. She explained everything I asked about and completed the change of tariff and DD amendment.

Deborah Reeve was very friendly and efficient

Excellent customer service Jordan was polite , easy to understand and dealt with my questions in an efficient , professional manner. My call was answered quickly and was more than happy with start to finish

Rather muddled at start if changeover, as I only put down as 1 electric meter instead I’d 2. Instead of trying to contact me to query this the application was just cancelled.

Sarah McKenzie offered first class customer service today. Such a shame that I will be leaving Engie as they cannot match offer I have received else where. Will see next year if Engie can offer me better tariff as customer service is absolutely brilliant!

I've had a good experience with Engie as a company and as a service. Had a tariff with them for over 2 years, called in last week to renew my contract and Vlad was very helpful in assisting me with taking out a new tariff. The company does offer good customer services as most reviews on this page state, they are not the cheapest on the market, but good quality services do require more expensive costs.

Jordan was very helpful with my query. Resolved the issue in less than 5 mins. 5 stars.

Jordan rang me to confirm everything was fine with my meter readings. I have to say it’s a very prompt response to my enquiry and they’ve been pleasant to deal with, easy to get hold of and no problems at all. I highly recommend them.

Jordan was great, knew what I was getting at and was able to sort it there and then. Engie, in general have been really good, glad I managed to stay with them.

I am very happy with Jordan's help. he was very helpful and knew what to do :)

I'm very happy with energy Jordan was very helpful and understanding as is everyone I've spoken to over my time with energy 😁

Yesterday I spoke to Ryan D'Souza because my account was in credit by a significant amount after my latest bill and I asked for the credit balance to be repaid as my existing Direct Debit payment was more than covering my quarterly bills. He has arranged this and I look forward to receiving the money back into my bank account.

Many thanks to Jordan Emery for dealing with my query today. The easiest call to an energy company I've ever made. Calm, polite and efficient, Jordan also gave good advice on how I could help my elderly father with his account switch.

I spoke with Ryan D'Souza this afternoon. His service was outstanding - clear and informative throughout. He helped me with a bill query and then to understand the best rate I could use which I subsequently have taken. All done efficiently and in a very friendly manner. I'm pleased to stay with Engie for another two years - good service deserves due credit - thank you.

This was the eadiest call to an energy canter, I cannot begin to tell you how helpful and clear Ryan D'Souza wa during my switch from my Ex wife's account onto my own account. I'd just like to say thank you for all your help.