Called to notify leaving the property and spoke to Anthony Greener who was very helpful, friendly an professional. Ours was an unusual situation as we were leaving a community property with no forwarding address and bills coming to me at my home address as Treasurer. He grasped the situation immediately and dealt with it efficiently. Thank You Anthony

Prompt services offered by Engie and Vlad when I looked to setup a new direct debit on my account

Following my telephone call with engie, I was extremely impressed by the level of service I received and how helpful Jordan Emery was with my enquiry. Thank you very much.

Great service from Jordan Emery. Such a lovely chat. Very patient and compassionate.

Excellent and honest service form Jordan Emery. I was considering changing provider but very happy with chat about tariff. Engine have always be helpful, easy to contact and quick to respond

Excellent service from Jordan Emery following query on monthly direct debit.

Wow! I sent an email and got an instant phone call back from Jordan Emery. How can you not be happy with a response like that. He was very helpful, friendly and efficient and put my mind at ease. Thank you ENGIE, your customer service is the best.

Called and spoke to Deklan to sort out my move out. Handled quickly and professionally. Deklan is a credit to your team.

Jordan provided a friendly and efficient service. Resolved my query quickly and effectively. Thanks Jordan.

Jordan was very helpfull and informative. I am hoping my issue will be resolved very soon with a happy ending. Fingers crossed

Jordad was very helpfull in helping me sort out my password

Daniel called me back as promised once he confirmed my query was resolved. Outstanding service 10/10

Just placed a meter reading and also had my online account re activated by Anthony over the phone.. very friendly and helpful.

Excellent service from Daniel .

Hi spoke to Anthony what a helpful person nothing was too much trouble, fantastic service 5 star

Hi I have had trouble switching from an iPhone to Samsung and wasn't able to access my account. I emailed and got a call back almost immediately from a very pleasant and efficient young man called Jordan. He has sorted the problem for me and I also found out that I wasn't getting my online discount as it is not supported by apple. I am now back to being able to get my online discount. Thank you Jordan. Happy customer Carol Thomas

Excellent service from Engine. Made enquiry online and was called back within a couple of hours. Spoke to Jordan Emery who was extremely helpful and called back once I had got all my information to hand. Would still be with Engine if they had offered better options when my original contract expired. J. Nisbet

I recently received a bill from Engie and I had to contact them about a query. I usually get in a large telephone queue with other companies and end up speaking to someone who sounds like they dont care about my telephone call.I was connected straight away to a member of the Engie staff. His name was Jordan Emery. He was very calm and professional and he did not rush me like the other companies I have dealt with. He soon put the matter right and explained it to me very well. Jordan Emery is a real credit to Engie. This is how customer care should be. Well done Engie and Jordan. 10/10.

Customer service has always been excellent. Daniel is always very polite, friendly and helpful. It's also good to have such a knowledgeable person on the end of the phone. Daniel explained everything very clearly and helped me understand what I needed to do.

Can't fault the customer service, always friendly and efficient. Spoke with Daniel Ferries today, this is the second time we have spoken and he was just as helpful as before,