Excellent customer service and advise from Vlad. Changed over to a new tariff with no issues.

Thank you Daniel for your help with our password problem. You have also got a fantastic accent. If only all companies were as efficient life would be a little less stressful. Very impressed with Engie and Daniel.

Joined engie today fantastic service

Jordan was Very polite dealt with everything very quickly

Hi Daniel Very good costumer service you have provided for us . Big thank you

What a pleasure to deal with an actual human being on the end of the telephone. Chris Roberts could not have been more helpful, friendly, or courteous, and is a credit to the company. Problem resolved with a minimum of fuss. Very pleased.

Spoke to Jordan Emery to move to a new fixed contract at the end of my current contract. Very helpful, explained everything well and sorted it all in 5 minutes.

i spoke to Daniel Ferries the customer service agent with regards to a query to get a quote but did not have my address on the engie website. Daniel informed me that my property, a new build, was not on the national database and had tried to get it updated. His helpful and professional manner was great and his thoroughness in advice about my next steps to get my property on the database in order to switch was simple and clear. A very helpful and friendly experience and will look forward to switching as a result.

Called in and spoke with Vlad who was able to answer all of my questions and provide ample information about my account, this company has friendly staff.

Rang the Engie free phone number today regarding my mother’s account. After entering the account number and choosing just 1 of 3 options (to speak to someone) the phone was answered on the first ring and spoke to Andrew Taylor a very polite and friendly young man, who dealt with the query and actioned the requested outcome immediately. What I thought could have taken up to an hour to complete took a couple of minutes, and was asked by Andrew if my mum would like someone to read her meters quarterly, which I duly accepted as it is 1 thing less I would have to worry about. And finally he asked if there was anything else he could help with. If all the staff are this helpful and efficient Engie must be one of the best options for anyone’s energy supply.

Really good customer service and happy and friendly. I spoke to a chap called jordan who was positive and extremely helpful. Would most certainly recommend.

Jordan Emery rang me after sending in a question on the Engie web site after only a few minutes it is the fastest response by any company. He sorted my issue out quick and easily and confirmed every step, a refreshing change from other energy companies. Well done Jordan and Engie. 10 0ut of 10 for the service I have had in nearly 2 years keep up the excellent work.

Spoke with Daniel Ferries who was most knowledgeable with regards my queries. Everything explained in a clear manner. Thank you.

I have called Engie to talk about an issue with my account. Vlad assisted me and offered a great service

I spoke to Daniel Ferries on the phone after I'd made some errors with my account, he took me through everything so clearly I now know exactly what's going on with my account, how much to expect to pay/when and how it can alter and how to use the online service! Answered all my questions and never rushed me. Very friendly service and so helpful.

Just signed up and e-mailed 2 queries. Received phone call soon after from Daniel Ferries. Excellent and clear guidance. With such service and the money I am saving the prognosis is excellent. Thank you Daniel.

I spoke with Andrew today as been advised by Engie that there was a similar tariff to mine but slightly cheaper. He was friendly and efficient and has changed the tariff without penalties of fuss.

what a pleasant experience to speak to somebody helpful and knew what they were doing. Ryan D'Souza a credit to your employers Thanks again for your help

Excellent service from the customer service representive Andrew Taylor

Very helpful young man