Just spoke to Jordan re my account ,very helpful

phoned up to check that I have understood the e mail that the new deal rolls over to the next deal owen informed me it did

I'm a fairly new customer, January 2019, but so far have been very pleased with the service I've received each time I've had to call. Today I spoke with Jordan Emery and he was very helpful in confirming certain details to deal with my enquiry. Thank you.

Spoke to Deborah today regarding my bill and she sorted the problem out for me straight away. Nice to be able to get on a free phone and talk to someone personally to resolve any issues you may have. I changed my energy supplier as Engie offered a more competative fixed long term deal. Only three months in with ENGIE but up to now everything is good

I have had recent issues with a meter and billing which wasn't created by Engie but which Engie have sorted out for us over the last few months. Specifically Dominic in the last month or so has been instrumental in bringing this problem to a close with much effort on his part but most importantly keeping me abreast of the on going issues on a weekly basis, always keeping me in the loop, always polite, calm and reassuring, he is a credit to Engie! Thanks to Lee and Dominic for their hard work resolving this issue. Mrs J Jelly.

I was impressed by the service offered today called Engie to review my financial status and was assisted by Vlad who answered all my questions, and provided guidance on how to keep my account in credit in the future. Very good customer service and no bullying for payments.

I had a very nice conversation with Daniel Ferries 15 minuites ago.He answered my questions clearly which helped me to decide what I wanted to do. He made things clear what was best for me to do. frances Coulton

Jordan Emery dealt with you enquiry and was very helpful and informative. Matter resolved to my complete satisfaction in very professional way

Jordon help me sort out the closure of my accounts following a house move. didn't have any cause to complain during my time with them.

Andrew Taylor was very professional and helpful in dealing with my query. He answered my questions fully and thoroughly and contacted me again to clarify one issue. His friendly yet professional approach is excellent. Thank you, Andrew!

Saved me 20 quid. Spot on service from Daniel Ferries

Friendly, honest and polite assistance when discussing new contract.

Excellent customer care from Daniel Ferries who was interested, efficient and polite.

It was a pleasure to. talk to Andrew Taylor and Chris Roberts on the phone, after taking to Andrew I feel assured the problem with my gas meter will be dealt with a.s.a.p and thoroughly.

I have always have excellent service from Engie the customer service team are helpful and efficient whilst being friendly and cheerful. Also the meter readers are the same. I would recommend without hesitation.

I changed my energy supplier as Engie offered a more competative fixed long term deal.I cannot comment yet on their level of service as the transfer only took place at the end of April.

I phoned today and spoke to Jordon Emery Who was extremely polite and very helpful My problem was resolved very quickly Would give more stars if I could Thank you

Daniel provided excellent customer service and was polite, friendly and knowledgeable throughout

Phoned Engine today to query rise in my monthly direct debit and spoke to Deborah who was very efficient,helpful and answered all my questions. It's good to speak to someone who explains things clearly and efficiently and not to feel like you are being a pain !! Well done 👍

he was very patient and knowledgeable