Fantastic service. Very helpful and informative person on the phone. Explained everything and helped me through the whole process. Thank you Jordan Emery, you clearly take pride in your job and enjoy helping people

Engie are very competitive but it is the customer service that counts. I dealt with James and he was extremely thorough, helpful, accurate and clear. Thank you James

Let's hope the Engie continuing service is as great as my initial contact with Daniel Ferries who set in motion my switch to Engie. Daniel was polite, relaxed, effective and made me feel very welcome.

SERVICE AS IT USED TO BE ,no rush or pushing, Time to listen , Extremely helpful and knowledgable I spoke to Daniel and he answered all questions to my understanding He’s a credit to this company 5 star

really easy to switch very helpful staff particularly Jordan who helped me with our meter readings

Quick to answer phone no holding music. Jordan Emery helpful and efficient.

Easy to switch , and great service so far. The only issue i have had is that i didnt get any emails from Engie to advise how the switch was going.

Jordan Emery was extremely helpful and resolved my problem. If this is the level of service I will be getting I am glad I switched

Having received a timely email that my Engie electricity contract was coming up for renewal and they suggested a good value rollover option to a new contract. I also looked at the website for future options, preferring a longer fixed term period. The website was clear about these and it was easy to make my own comparisons. I contacted Engie and had Jonathan confirm what I had considered. He then took a few details and said that he would set that new period/contract and it would run at the completion of my current one. All changes were made correctly. Jonathan was at all times professional, courteous and wanted me to be clear that I was aware of my options. I have generally been very pleased with Engie in all my dealings,

Have had an IT problem for 9 months with Engie unable view correspondence from them. Couldn’t open my bills on line. Two evenings with Vlad and sorted because he is IT trained in these problems. Well done Vlad all sorted and understood from my perspective being a technical dummy. Genuine thanks Vlad it was a pleasure talking to you

Rang today and spoke with Tom over my grossly overestimated bill, was sorted within moments to a really reasonable amount. Thank you Tom

Called to update meter readings and potentially renew my policy. Got through to a chap called Tom who was more than helpful and had a great phone manner. I will be back to renew next month once my current policy expired. Many Thanks, Adam.

I rang to review my current deal that was coming to an end. Phone was answered very quickly quickest yet by any energy company I have been with by Vlad in a friendly manner who proceeded to deal with my enquiry professionally and politely. I decided to remain with Engie as I am pleased with all aspects of their service.

I rang to review my current deal that was coming to an end. Phone was answered reasonably quickly by Tom in a friendly manner who proceeded to deal with my enquiry professionally and politely. I decided to remain with Engie as I am pleased with all aspects of their service.

Great phone call today spoke to Daniel Ferries. Very efficient and helpful answering all my questions and giving great advice Thanks Daniel

I spoke with Daniel and he was very friendly and helpful. Thank you

I was served today by Daniel Ferries. He was polite, helpful and performed the actions I requested quickly and effectively.

Called Engie today regarding joining ,Tom westgarth took my he was wonderful very nice young man recommend them to anyone

Had to change my email login. Although I couldn’t do it online, Tom changed and activated my login quickly and efficiently with no problems.

Very helpful would recommend this company to friends and family thankyou