I called for information on new tariffs as my contract is ending, Daniel Ferries could not have been more helpful and respectful, he gave me all the answers I needed and cemented the fact, that ENGIE has been THE BEST Customer service provider EVER. Thank you Daniel Ferries and ENGIE I am staying for another 2 years.

Not for the first time I experienced great service from Engie today. Daniel Ferries was very helpful and efficient and my issue was resolved without fuss. Makes a very pleasant change these days. Well done.

Excellent customer service from Daniel. Would 100% recommend this company to family and friends.

Great customer service. A query with my direct debit was initially responded to very efficiently and a subsequent phone call was again with a member of the team that was super helpful. No call queuing which was great and assistance via Jordan was seamless. Thank you.

I have been with engine.co.uk for a while now and have found them to be efficient and helpful, I had a question to ask today and the person I spoke to (Daniel Ferries) was most helpful and courteous.

Left call back facility. Call back was approx. 2 mins after I left the call back facility. Daniel was the guy from Engie. very helpful indeed

Jordan was very helpful answering my questions about moving house and he rang me back twice when my signal cut out to save me going through the process again which was really appreciated.

A quick pick up from calling in, Daniel Ferries was very helpful and I was satisfied with the action taken to my query.

Fantastic company. Rang the call centre to see what energy deals I could get when my contract ended. Phones were answered quickly. I was put through to Daniel Ferries, who was professional and helpful and he enlightened me that I was currently paying too much (companies rarely tell you that!) and that i was due a refund for this over-payment, then helped me switch easily to a new cheaper tariff which was suitable for my usage. 10/10 for customer service. Excellent company. Highly recommend it.

Was with Engie for the first year of being a homeowner. Fastastic easy service, all online. Spoke to Thomas Westgarth to pay my final bill and he was very friendly, helpful and polite as was all other contact with engie employees.

Daniel Ferries was excellent. He explained everything very clearly, didn't make me feel like my call was a waste of his time, as some help centres do, and gave me all the information I needed. And he has a beautiful voice!

Am totally satisfied with my Dual Fuel Account with ENGIE and their excellent Customer Service. Jordan dealt with my Direct Debit phone call with utmost courtesy.

today I spoke to Jordan Emery who successfully dealt with my query in a polite, helpful and professional manner. how refreshing in this day and age.

2nd time speaking with Engie - this time with Jordan. Well executed transfer to new scheme come the end of our existing contract. Remained with Engie - the length of time offered (28 months) and the excellent service we get from the staff.

Second time I've spoken with Owen today, very friendly and helpful, explained everything in detail. Thank you so much!

I was on a fixed rate until 21 it’s a joke they put my direct debit up,not even a year in ,so beware so much for their fixed term mine jumped from 124 a month to 156 a month guess what will. Not next time be with them dissapointed customers

Spoke with Jordan regarding our End of tariff situation, everything explained and new tariff set up to next two years. Thanks

I rang customer service and spoke with Daniel Ferries about the increase the amount of my monthly Direct debit payment which had recently been communicated and had been somewhat of a surprise to me . Daniel was polite and clear in his explanation of the reason for the increase. We then had an open discussion of the options open to me and we finally agreed a level of payment which I found acceptable given my current usage. Throughout I felt that I, not the company, was in charge of the discussion. Most satisfied.

Excellent service called as had a letter to say my direct debit was going up by £22 didn't feel that was correct so spoke to Jordan who was extremely helpful who altered it back

FIRST CALL TO ENGIE IT WAS DEALT WITH BY JORDEN EVERYTING OK