Spoke to Jordan, he was so helpful, amazing customer service :)

spoke to daniel top man brilliant

First class service. Phone answered immediately which is amazing service. UK call centre was a bonus and the person straight away understood why I was ringing and had all the answers to my questions. All was sorted out in a couple of minutes. Well Done Engie!!!

Have just spoken to Daniel Ferries who sorted my problem out very quickly.Call anwered swiftly too Daniel was a pleasure to speak to.

spoke to Daniel concerning my bill. A very helpful and friendly person to deal with

Received a requested call back from Daniel Ferries, very helpful and friendly. Fantastic customer service 👍

Just spoken to Daniel Ferries. Very helpful and professional. Have been unable to access the communications on Engie site due to continued system problems. Daniel assured me that there is nothing urgent and he is arranging to send the information to me in the post.

Thank you for being so helpful today Jordan Emery. In these days of computer bots it’s great to have a real conversation — it’s much more efficient and relaxing at the same time!

Moved house and ENGIE was the gas supplier. Rang up to sort some things out and spoke to Thomas Westgarth who was very helpful and friendly and got things sorted for me very quickly. Excellent customer service. Thanks Thomas!

No waiting time on phone, i spoke to Daniel Ferries who done exactly what i needed him to do regarding my issue and more, he was also very polite andhad a little chat which as a customer i feel you dont get elsewere. Overall could not fault engie over the last 2 years or their staff especially Daniel Ferries.

Rang to give Gas Meter reading after having a new meter installed. Telephone line was busy so left number for call back. Got call back after just a few minutes. Call handler very friendly and understanding gave advice and assurance. I could not have asked for more, TOP rated customer handling ! Thanks Engie.

Spoke to Daniel Ferries and he was really helpful, sorted my little problem out. Overall one satisfied customer , keep up the great work 👍🏼👏🏼👏🏼

Daniel was very helpful, friendly and pleasant when helping me change my tariff. The phone was answered promptly too.

Tom was very helpful professional and efficient. My call was answered straight away.! Keep up the good work!

I am very happy with the service provided by Engie. Daniel Ferries was excellent dealing with my queries. I wouldn't hesitate to recommend Engie

Jordan Emery was very helpful in dealing with my request. Impressed as a new customer

Daniel Ferries was very helpful and answered all of my questions quickly and clearly. Great customer service.

Jordan Emery was a very helpful and clearly explained quote given. very good customer service 10/10

Found Daniel extremely helpful helpful and 100% professional Daniel is a credit to Engie i would definitely recommend

I hadn't heard of Engie when I first switched to them 2 years ago following a Moneysaving Expert recommendation but I'm glad I did. I chose a fixed rate dual fuel contract and the switch was easy and straightforward. Paperless billing isn't problem as I receive regular email and text reminders to send in meter readings which ensures my bills are always accurate and that I pay enough to cover my usage without building up a large credit. This fixed deal is now coming to an end so a quick check on the Engie website then a call to their advisor, Daniel Ferries, this morning has renewed my contract to another fixed rate until September 2021, ensuring I'm locked into reasonable rates well into the future and no nasty price increases like the big suppliers do! The whole renewal process was quick, easy and faultless. Daniel gave me the new rates and my estimated annual consumption and clearly explained the renewal process. I have complete confidence the switch to the new contract will be seamless and have absolutely no hesitation in recommending Engie to my family and friends.