Jordan was very helpful and patient with me.

Lines were busy so I requested a call back, Jordan Emery called me back within a few minutes and dealt with my enquiry with courtesy and efficiency.

I had an issue with my bill. My call was answered quickly and Andrew Taylor the call centre operative dealt with my concerns in a quick and uncomplicated fashion. A good piece of customer service.

I have been with Engie for almost 2 years and have had no problems. I called and spoke to Andrew Taylor this afternoon to find the actual contract expiry date and he was able to give me the details I asked for. He was friendly, professional and very helpful. If, when the time comes to find a good supplier, the price is comparable, I shall be staying with Engie.

I have been with Engie for a few years and my contract is coming to an end. I visited Switchcraft to review the costs by other utility providers but came back to Engie because not only do I believe that their service cannot be beaten but their staff are brilliant at communicating. Especially Daniel Ferries, who demonstrated that service and servility are still qualities that us OAPs truly appreciate. Thank you Daniel

Thank you Jordan Emery for your time today you were polite and very helpful. Keep up the good work.

Coming to the end of my current with Engie in June. Spoke to a agent about the new tariff that l want to go on to. Very helpful and knowlegable person, Andrew Taylor, who advised me to wait until about 2 weeks before the end of my current tariff and then phone back up again or l could lose out if l changed now. All in all a very pleasant experience talking to this agent.

Thank you Andrew Taylor, very pleasant and helpful!

Andrew was excellent. Kind of miffed I've already signed with sse now.. Never heard of Engie before but will be sure to get a quote next time my renewal comes up because of how good Andrew was with me over the phone today

I'm due to be moving supplier but I'll be honest if the price was the same or cheaper with engie I'd say. Customer service is awesome and I'm sad to go really! Jordan when I spoke with him today was open and honest and for one related to moving when he changed car insurance provider. Sound guy and super helpful! Awesome company and I'll be back if the price is right!

Excellent customer service from Jordan Emery today , lovely telephone manner very cheerful and sorted everythi g out for me .

It was a pleasant surprise when Engie called me, they had already dealt with my issue via email and they then followed it up with a call to make sure everything was OK. Thomas Westgarth was excellent throughout the call and walked through the issues with me and resolved anything outstanding. this is great customer service from Engie

Andrew provided great customer service and was empathetic when I called to complain about being overcharged. Andrew probably restored my confidence in Engie.. great work Andrew Taylor.

Very good service from Daniel, get the issue fixed in no time.

spoke to Daniel Ferries today he is polite helpful and knowledgeable, nothing was to much trouble, many thanks for your help Daniel ,would recommend engine especially if all their advisors are as helpful as Daniel

Andrew answered my questions succinctly and gave me all information needed You cannot ask for more

Tom Westgarth dealt with my request swiftly and professionally, I would not hesitate in recommending Engie to anyone. Kind Regards Joseph

Spoke to Daniel ferries. Very polite and helpful. Sorted my query out straight away. Thank you

Rang up Engine with querie, Jordan answered immediately, I repeat immediately ! He sorted out querie no probs 5 stars Jordan

Spoke to Daniel Ferries earlier today was very helpfull , thank you.