Really good customer service , thank you Jordan for sorting my issues cheers Regards Mr David Hale

Hi just letting people know how good engine energy have impressed me,customer service is helpful and relaxed,the company great you well !!!!,special mention to Daniel ferries.cheers.

Jordan was extremely helpful.

Contacted customer service for the first time today to submit a final meter reading & set up online account, the assistant Jane H. telephoned me back & was helpful & Friendly,all seems v good so far.

Daniel Ferries got my account set up in a prompt, friendly and relaxed manner. He explained the tariffs, the options for serving and paying for my account and made it all really hassle free.

Every time I contact ENGIE I have had excellent customer service and today was no exception. I spoke to Jordon Emery who answered my questions and took time to make sure I was happy with my account options.

My call with Daniel Ferries today was really efficient and helpful - he went above and beyond to enable my querie to be resolved. Thankyou Daniel

Very pleased we have switched to engie. Always manage too speak to helpful staff and today was no exception speaking to Daniel Ferries he dealt with my query very efficiently.

A pleasure to deal with. Every time I've contacted them, they've been polite, helpful and positive. I like the fact that they enter details of requests or queries onto the system so that nothing gets lost in the system. I've spoken with Jordan and Tracy recently and both went out of their way to help. Thanks.

Hi, I had a very useful phone call with Jordan today. He managed to explain how my tariff would change after the end of my contract and gave me advice on the best way to stay with Engie.

Jordan was extremely helpful, polite and patient. A quick , prompt response and resolved my query quickly. I would highly recommend Engie and have done so to family and friends. Many thanks Jordan again for your help today, very much appreciated.

Daniel was very helpfull. Top job!

Daniel ferries was very helpful over the phone, and tried to find all the answers I needed to consider switching to Engie

I've had bad experiences with Utility Providers over the years so didn't have great expectations for Engie but when I called them they answered the phone very quickly, which is a nice change, to save me wasting time on hold. I then spoke to Jordan who was really helpful and very pleasant to talk to. Currently just my Gas is with Engie but if they carry on providing this service they may well have our electric account too. Well done Engie

Jordan was very helpful sorted out my problem and offered further help and advice

Jordan Emery of Engie was extremely helpful, could not do enough to help, customer service 110% as always. Could not recommend this company more

Jordan, thanks for the help!

Very sly company. I was with them for 2 years, nothing but problems. If you are stuck in a bad contract with Engie which was mis sold to you, by them or a broker contact the ombudsman with an honest account of how it was sold. I've recently won an ombudsman case against them for poor customer service. Now taking legal action against them on another matter. They now collect reviews on here which doesn't give an honest reflection of how bad they are as a company. They were rated 90th in the energy sector on here not too long ago now 24th . It would be funny if it wasn't so shocking. Seriously avoid. Hi Ruth , Trustpilot disagrees and rightly so , my honest reviews are about my experience with Engie to warn future customers who may be duped by your recent inflated rating on here and poor customer service. May i suggest you advise your new CEO to start an Engie business one on trustpilot?. Now that would be interesting! I'm sure there is a very good reason why Engie don't want one on here. May i also suggest you yourself move to the customer service department as your swift replies to the hmmmm 5 star reviews would be beneficial in that department. If you google plenty of the names who leave 5 star reviews they actually work for Engie in some capacity the others i presume are fake names but also work for Engie. Unethical or what? Regards

After 2 years fixed price have decided to stay with Engie as they have competitive rates and good customer service. Jordan Emery was very helpful in renewing the contract.

Good service.Thanks Jordan.