Too early to form opinion. Only been a customer for 2 months.

found it easy to change supply, used uswitch

Very easy to change, good customer service. I’ve only been with Engie for a few week’s that’s why they only got 3 star’s, so not really Long enough to review properly. The only issue i’ve Got is my smart meter is not compatible with Engie as I was with British Gas, so I hope there not to long sorting that out.

Super customer service Andrew dealt with the call and went above and beyond Thank you

Brilliant customer service, and more importantly no annoying "muzak" piped down the airwaves while I was waiting. Special mention to Mr Daniel Ferries; very personable Geordie and deserves a pat on his back! I shall definitely recommend you to others.

excellent service spoke to Jordan Emery and he was very helpful and sorted everything out and very easy to talk to defenaly recommended him.

Switch was very smooth and easy.

I have been with Engie for 2 years. I had no problems with them. Sending meter readings is very easy and bills come straight away. Very good tariffs. I can recommend this company to anyone.

everything went brilliantly no snags so easy to complete .

We have just switched to Engie it all went so smooth they sorted it all , so now we start to save money .

Have always found customer service to be first class with Engie. Daniel Ferries handled my house move in a friendly and efficient manner!

Called about a minor issue which advisor Andrew Taylor was able to quickly explain the cause of, and explained how it will be rectified. During the conversation the direct debit payment came up, and again he was able to amend this to my immediate satisfaction. I have had no issues with this company in the last 12 months and am staying with them at this time; if customer services is anything to go by, it would take some major deal to sway me away from them after dealings with other companies. Thank you Andrew, excellent service.

Excellent customer service and good tariffs. Spoke today with Jane about a house move, which she was very efficient with. Couldn't ask for more.

Had a lovely call with Home Energy advisor Karla this morning. I had a few bits and bobs to take care of: paying a bill, changing my tariff, and updating some details. Karla dealt with all my queries with ease, she could not have been more helpful or more efficient. I’ve been a customer of Engie for a few years now and have always found the level of service to be excellent so the fact I’m giving Karla a special mention is high praise indeed!! Thank you again Karla you made what could have been a headache, absolutely painless :)

So far the way I have been dealt with is good. Time will tell a fuller story but everything is fine up to today

Excellent service so far. We had to open a dispute due to our old energy company (whom I won't name, only to say that it rhymes with Gritish Bas) providing the wrong closing meter reading to Engie. This seems to have been resolved quickly and efficiently.

We seem to be happy with the change over so far, the time that we have spoken to somebody they were very helpful and even arranged for us to have our meter read to save me doing it as I can't get down low due to my heath, this ticks a box for us straight away. keep it up.

Great company to deal with, I had to call and dealt with a great guy called Andrew Taylor. He dealt with my call efficiently and even called me the following day to follow up the call and ensured my bill was correct, thank you.

Excellent service today from Lee Green, could not have been more helpful and polite. Helped resolve a tricky situation and was able to ease my anxiety re my account. One more reason for me to recommend Engie to friends & family! Many thanks, Dave Williams (Cardiff)

All queries are answered in a polite and professional manner