
Mr john
United Kingdom | 01 October 2023Doors are of good quality and as stated . Instructions woeful , unless you have a degree on engineering, not for a diy'er unless you can work it out which I did by double checking every step 5 times

Lynda Roach
United Kingdom | 30 September 2023Very happy with my new doors. Good choice of doors and easy to order online and delivery was quick and on time. Would recommend.

Ajith
United States | 30 September 2023Good product arrived in time excellent customer service by the person who delivered the door into the house.

Ian
United Kingdom | 30 September 2023Easy to order the door required nd delivered on time and not damaged

Tied Up
United Kingdom | 28 September 2023The true test of any company is not when things go right - but when they go wrong. I've had my beautiful Vibrant doors for almost two years now and they are still look like new and wearing very well. However a bathroom lock developed a fault. I dealt with Georgia on the phone whom kindly arranged an immediate replacement under warranty. She dealt with it promptly & politely. I would not hesitate to recommend Vibrant doors as their aftercare is as good as their products.

Ewan Park
United Kingdom | 27 September 2023This Company helped me with my choice of doors. They fully understood my needs. Their communication is excellent. The doors is purchased were Oak Mexicano. Superb quality. Delivery was swift and on time. Brilliant Service.

Ceri Williams
United Kingdom | 25 September 2023I was keep informed from ordering to delivery, well impressed. Great company to deal with and the courier service first class, there was no problem getting them to open the items to check for any damage, which of course there was none. I highly recommend anyone using this company. Thank you Vibrant Doors.

Wilco
United Kingdom | 24 September 2023Fast delivery without any issues

Graham Hughes
United Kingdom | 23 September 2023Ordered online 2. No. Internal doors , to be emailed the following day , their supplier no longer supplies the doors , why on earth do they advertise the doors knowing suppliers no longer supplies them ??? Very disappointed 😢

VICTORIA GASKELL
United Kingdom | 21 September 2023Received a damaged door on Friday, due to being immobile the doors were inspected at 7pm on Friday by the joiner, where we found 3 doors being fire doors not what we ordered. And a damaged door. Called at 9.01am Monday as they are closed all weekend. Explained the fire doors were not ordered but I was accused of making a mistake, even though the 2 doors are directly together on the website. I have been told I have to pay £120 courier charges for the fire doors to be exchanged and they are refusing to exchanged the damaged door even though they fobbed me off Monday and Tuesday stating they needed confirmation from they're returns department to book a courier and costs, yesterday they were happy to exchange the door but today they accused the supplier of refusing to exchanged the door. I have contacted LPD who in a lengthy conversation said no conversation or email had been sent to them regarding the damaged door, they are shocked at the change of the goal posts in exchanges and state how can you liase with a company who closes all weekend. How disappointing that you can not put faith in a company to comply with consumer laws. Nothing to ensure customers return. Make sure you read ALL of their terms and conditions as you can not return an item that's opened as you will never package in original packaging again, read all the cluck highlights in terms and conditions. Do not accept deliveries on Fridays as you'll get no exchange, infact just shop else where. I'll be 100% shocked if I see any of my money they owe me. This company seems to want to wriggle out of any business responsibilities.

Jac
United Kingdom | 20 September 2023Helpful delivery men and good communication with the company beautiful doors

V Hartley
United Kingdom | 20 September 2023First rate service ,choose, order, pay so easy.

Michael Beaufoy
United Kingdom | 20 September 2023Door arrived on time and as description Thanks

gavin marsh
United Kingdom | 20 September 2023Great value, excellent product, delivered when said. What more do you need. Will definitely use again. 👍

Cory W
United Kingdom | 19 September 2023Excellent vfm. Lead time could possibly be a bit quicker but a good company to do business with.

Barrie Jewkes
United Kingdom | 18 September 2023Fantastic “vibrant” Range to choose from. Easy website & Ordering process, Excellent quality & Value backed up by first class customer service & support. One stop shop ordering ability with the option to purchase your door handle packs which includes everything you need ! (Handles / latch / Keep / Hinges - Even complete with screws) - Amazing nice little touch which is nothing short of brilliant ! The quality & Choices are brilliant & The doors are just beautiful. Excellent communication throughout backed up by outstanding customer service. Fantastic delivery service to ensure everything is delivered exactly as it should be (My 3 doors were delivered on their own pallet, Allowing vertical storage during transport & Door furniture fixtures were delivered by separate courier- All backed up by excellent communication) We are really pleased we placed our order with Vibrant Doors & Can highly recommend them to anyone. (Even the joiner asked where they were purchased because they are simply nothing short of “Stunning” !

clifford hughes
United Kingdom | 18 September 2023Great products, have used this company many times, good prices and delivered on time

Rachel Thomas
United Kingdom | 18 September 2023Excellent quality doors. The carpenter was very impressed.

Lauren Harrhy
United Kingdom | 18 September 2023The doors were fantastic and the staff all really nice. Was a bit longer arriving than initially expected with no emails in the meantime to update but only a little bit longer and the day I called them to enquire they had already called me and I’d missed the call. Really pleased

Steven VoRn
United Kingdom | 15 September 2023I ordered 5 fire doors and one of them was really damaged. And the wording of their policy is a little sceptical. Stating that if any packaging is removed they wont accepted returns. But then in the next breath the doors should be inspected for damage within 48 hours but they are boxed up