The whole process from enquiry to demo, purchase and installation was first class and undertaken by very professional, helpful and courteous Sales Rep and Installers.

Excellent service throughout - first contact Tuesday, demo Wednesday, installation Friday. I'd have liked a bit more instruction following installation as the bath lift as fitted differed slightly from that demonstrated.

I purchased the Easy2Bath Lift and the Salesman was e vellent, the fitters were very efficient and I am highly delighted with this product. Would definitely recommend this 100%.

Very good service, quick installation and comprehensive advice given.

Fitting and equipment fine, except we also ordered and paid for a replacement battery which we have never received Neither have the company bothered to respond to my email requesting said battery. After care not suitable

Useful demo helped us to decide to purchase a bath lift. Quick and efficient fitting. Easy to use. We are glad we decided to get the bath lift.

excellent service. spoke to rep on Friday who did not pressurize me into buying. Given a date for Tuesday and the engineer arrived from down south at 8.30 am and fitted it in less than an hour.No pressure from anyone and delighted with my bathlift. only downside is that I will have to alter my new bathmat to fit round bottom on floor. Easy.

Product well-designed and made, demonstration good, installation trouble-free. Safe-bathing despite arthritic joints!

A very excellent bath lift.

A very informative & carefully conducted introduction to the product making certain that it was the correct equipment for me before going ahead with any purchase - excellent

A very good product and excellent service

I have an unusual shaped bath and this bothered neither Peter who came to demonstrate it nor the expeditious fitters .The installation of this luxury is making all the difference to an 83 year old widow who has wonderful immediate neighbours , but her children live further away. Thank you

My wife can now get out of the bath but she can't lay down in the bath as she has to remain on the seat, she can lean back but can't go further as the webbing would move too far down the bath and risk creasing. Because of the necessary position of the seat she cannot reach the taps with her hands once in the bath.

Really unhappy with this dangerous product so I sent this letter today... I write to you on behalf of my father. He is a 79 year old, with many medical problems, including high blood pressure, and abdominal aortic aneurysm, pacemaker, 2 knee replacements and one foot fused to his leg. The item was purchased as hewas unable to get in and out of a bath due to his limited mobility and medical issues. My father purchased your product, which was installed on 07 June 2019. He took his first bath the following day; another on 15th June and a third bath on 22nd June. It was on taking the third bath that your unit failed. The belt began to concertina into the unit making the seating area too narrow to remain seated and safe. My father fell backwards, hit his head on the wall behind him and fell down into the bath, trapping him to the rear of the bath with his legs elevated around the narrowed belt. I write to you on behalf of my father. He is a 79 year old, with many medical problems, including high blood pressure, and abdominal aortic aneurysm, pacemaker, 2 knee replacements and one foot fused to his leg. The item was purchased as hewas unable to get in and out of a bath due to his limited mobility and medical issues. My father purchased your product, which was installed on 07 June 2019. He took his first bath the following day; another on 15th June and a third bath on 22nd June. It was on taking the third bath that your unit failed. The belt began to concertina into the unit making the seating area too narrow to remain seated and safe. My father fell backwards, hit his head on the wall behind him and fell down into the bath, trapping him to the rear of the bath with his legs elevated around the narrowed belt. Luckily for my dad he had started to drain the water from the bath as he was getting out; had he not done this and passed out from hitting his head on the wall, I doubt he would be here now to explain what had happened. My dad rang your company to complain the following day (23rd June 2019) and was told someone would call him back. By the 25th June 2019 no return call had been made; so again, my dad rang your company. He left his name and number with the person who answeredthe phone and was told someone would call him back. Luckily for my dad he had started to drain the water from the bath as he was getting out; had he not done this and passed out from hitting his head on the wall, I doubt he would be here now to explain what had happened. My dad rang your company to complain the following day (23rd June 2019) and was told someone would call him back. By the 25th June 2019 no return call had been made; so again, my dad rang your company. He left his name and number with the person who answered the phone and was told someone would call him back. 27th June someone from your company called back and informed him that you would remove the unit, but there would be no refund. My father contested this and said that it was both dangerous and not fit for purpose. He quoted the same issues already listed asbad reviews on Trustpilot. The person on the phone said they would call back on 1st or 2nd July. To date no one has called. He has also noted that the bathroom smells as the belt retains the damp and becomes foisty. I have taken photographic evidence of how and where it has been fit. I believe the product has not been fit correctly as it is too far forward, it is unsafe as there is nothing to stop someone from falling backwards, there is clearly a design fault as thereis nothing to keep the belt safely in place and prevent it from scrunching up into the unit. It causes me a great deal of concern to know that this has already happened to others and nothing has been done to rectify the issue. I feel it is important thatthis does not happen to any other person and lead to an inevitable fatality. I would really appreciate you resolving this matter with my father; he requires the unit removing, a full refund and also funds to have the bathroom restored to it's former state. Copied into this email are BBC Watchdog and which, we will also be notifying Trading Standards and contacting Barclaycard as payment was made via Barclaycard. We look forward to hearing your response by return.

Friendly staff, received a phone call following week about delivery and installation, installed in short space of time. Product is easy to use, would recommend to anyone who struggles with getting in or out of the bath

From the arrangement to have a demonstration to the actual fitting of the device went very smoothly. Every detail of the functioning was explained very well.

can anybody tell me how long the life expectancy is bought my parents there lift they were delighted but 18 months and the battery has died despite trying to charge 70 pound for replacement seems alot evwry 18months

Delighted - thank you

Absolutly brilliant i would highly recommend the easy2bathe to all my friends its great being able to lie downbin the bath properly

Excellent presentation. Came to home and made sure everything was suitable with a clear description. Friendly staff who came when they said they would. Installed with no mess. Easy to use system. Very satisfied.