Super fast and responsive service, honest and straight forward. Kept me up to date on all processes going on. Answered anytime I messaged, I even started the process online on Sunday and was called that day about it. Easy to follow and understand.

The servicing team need to take classes on emotional intelligence. There is no empathy, respect or common courtesy. I have had two experiences now where they were disrespectful and rude.

Everything was and easy thru the app. Explained very well. And told exactly what i needed to provide. William was very good at we he did and provided excellent customer support. Fast closing!

Terrible, you messed up the paperwork and then said we had to give you back over six thousand dollars. I will never refer your company to anybody. Very sad job.

Easy, great people that you work with,the only thing is I thought you were paying my creditors, just little confusing

Professional and responsive.

My experience with this company was wonderful. After the purchase they offer credit card which allows you to get credit towards your mortgage interest! I love the easy pay portal too

My experience with Rocket Mortgage was nothing short of amazing. From start to finish Zachary Fargo made sure I knew everything that was happening for each step. If I didn’t understand something, he took the time to explain it in detail. Mr. Fargo, represents the company in a positive manner.

This experience went quickly with lots of help from Kristen Young. The only problem was verifying our bank account numbers until after closing, but the money arrived in time to pay off our accounts. Thanks again, Rocket!

Rocket exceded or expectations, it’s rare that these days that happens. I would recommend anyone who’s looking for a loan.

We recently refinanced our mortgage with Rocket, and we couldn't be more pleased with the experience! From start to finish, the process was seamless, efficient, and stress-free. The team was incredibly knowledgeable, always available to answer our questions, and kept us informed every step of the way. What really stood out was their attention to detail and commitment to making sure we got the best possible rate. The paperwork was straightforward, and the entire process moved quickly without any surprises. I truly appreciate their professionalism and dedication to customer service. If you're looking for a mortgage company that makes refinancing easy and hassle-free, I highly recommend Rocket Mortgage! Thank you for an outstanding experience!

Great communication from the first person to the last person, each team was very helpful and friendly

WHAT HAPPY WITH THE WAY EVERYTHING WAS HANDLED AND HOW THEY KEPT ME INFORMED AND ABLE TO ANSWER MY QUESTIONS AND MADE ME FEEL COMFORTABLE WITH MY DECISION TO REFINANCE MY HOME. I AM PLEASE I CHOSE ROCKET MORTGAGE AS MY LENDER. THANK YOU.

Banker, Richard was most helpful, knowledgeable & patient. Will use his service again in the future should the need arise.

Great communications, very knowledgeable personnel and a system that is informative and works. We always had a way to communicate to a specialist. No long holds.

My refinance process was almost as fast as a credit card application. Amazingly smooth, quick, easy. I feel comfortable with my new loan terms. Amer Chouman was patient, fair, informative and very influential! He was great! The closing process was a breeze and Misty was wonderful. Just all around excellent E2E refinance process-what Rocket mortgage is known for. Thank you!

Ease of the refinance. Nathan Wicker was awesome! Not happy that Rocket doesn’t send checks out to pay off cards!!

I was impressed how well and how fast you all made this mortgage happen . The rep was very professional and did everything he could to make sure we had a good experience. The fact that it was all done online was also a game changer .

Rocket made the whole process of refinancing easy to understand. We closed our loan in less then 2 weeks!

We loved our experience with Rocket Mortgage! The process from application all the way to closing was very easy and the staff was helpful every step of the way.