Great product. Great service

Terrible company It costed me nearly 40£ to buy something I didn’t like and returned No customer service to speak to Low class outfit

Lovely items. However the Delivery cannot be left in a safe place which makes it difficult when we are out at work.

I ordered candlesticks on Nov 19th and still have not received. Money taken on same day. I have contacted several times on their ticket system, which does not work as no response within the time scales stated which range from 2 to 30 mins. I have tried contacting via telephone but it just clicks through to voicemail. Despite decor interiors responding stating the item would be dispatched on Thursday and I would receive tracking info this has not happened. I am now seeking a full refund but this is going to be difficult as they still do not answer phone or respond to tickets.

I really didn’t want to write this poor review and have tried to be patient. I ordered two garden mirrors - total cost £212. Ordered 26/10/24 and payment taken on 28/10. I finally received the mirrors on 11/11/24 but one was broken. I made contact immediately and asked for a replacement (photos sent Of the broken mirror).Received response to say one was being despatched. Checked in by phone on 15/11 and told again that one would be despatched. I still have not received the replacement or offer of a refund. Please sort as soon as possible!

Very poor. Had to chase repeatedly for delivery of items ordered and was given different excuses each time for why items had not been dispatched. Finally received one of the items but had to cancel the other as was still not available. Refund for that part of the order has still not been processed. Will not be ordering anything from them again.

I am so impressed with all the items I received from Decor Interiors. They were delivered fast and well packaged. The items are unique and brilliantly made and look more expensive in real life than in the photo. I am so proud of my items.

AVOID… Ordered an item with a 3 -7 day delivery, after 10 days with no delivery, emailed to enquire when it should be expected as it was a birthday present. No real communication from them, after another week I was told it had just been dispatched with a 2 day delivery lead time. waited another 5 days and still no item. Finally was received nearly a month later, So they had lied and told me it was dispatched and obviously wasn’t. Item arrived damaged and really couldn’t be bothered to even send back as I didn’t want to waste more time trying to chase a refund Do not order from them, customer service is 0 and you’ll spend a lot of your own time chasing them!

Ordered a mirror and it took 10 weeks to arrive after being told it would arrive in 1. The mirror arrived broken. Asked them for a refund and they refused. Sent them pictures of how it arrived. They then blocked my phone number. Awful way to run a company

Ordered an item on 4th November as a present for my 10th anniversary, and was guaranteed delivery within 3-7 days. Three weeks after ordering, item still hasn’t been delivered, despite me chasing constantly. The company has now stopped replying to my emails. They have stolen almost £80 from me. Do not order from this company. They are thieves and a lady called Sarah has lied to me in writing. I will be contacting the police, unless I receive a refund within 24 hours.

Was informed at time of purchase that the item would be dispatched 5-7 days-10 days later still not dispatched, looked online for reviews, realised this had happened to others. Emailed customer email and cancelled order requesting refund due to delay, was informed that there was no email or person I could contact in relation to refund and it took a further 10 days after several emails to receive email saying refund was being processed. Still awaiting refund. Wish I had reviews first.

And it's nearly a month since posting my review "AVOID!!!! No refund for over £400 worth of items returned in Feb 2023!!!!!!" dated 27th Oct 2024 and I have still received no reply or refund from Decor Interiors. Absolutely shocking, avoiding my phone calls, emails and now reviews too!!!!!!

I have been waiting for a flamingo floor lamp since July no lamp and not even Had the refund !why have I not had my money back £348.94

Having trouble with the delivery initially I spoke directly to decor-interiors and they couldn’t have been more helpful. The item was then delivered promptly the following day and it is gorgeous. I am absolutely delighted with it. Thank you so much.

I would like to express my disappointment regarding my recent experience with this company. I placed an order for an expensive table, expecting delivery within the promised timeframe of 3 to 7 days. Unfortunately, I did not receive the table for over two and a half months. Throughout this period, I reached out multiple times via email, and while I was assured that my order would be shipped that week, those promises were not fulfilled. At times, I did not receive any response at all. When the table finally arrived, I found the quality to be unsatisfactory and broke. I won't be sending it back, as I'm confident they won't issue a refund. Given my experience, I would advise potential customers to thoroughly research reviews before making a purchase. Thank you for your attention to this matter.

First purchase and lovely company to deal with. Unfortunately slightly damaged in delivery but dealt with immediately and despatched replacement. Young lady I spoke to was very pleasant and friendly. Thank you from a happy customer

Beautiful wine racks easy to fit. Ordered another, unfortunately a slight delay in delivery. However they sorted it .

Love my tray - really well packaged and arrived really quickly - thank you

Fast,efficient and at a great price. What more can be said.

Great product looks amazing fab quality.