Great tap, didn't realise how bad the old one was until this was fitted. Delivered quickly and efficiently.

The tap I required was not in stock, but Taps UK kept me informed about expected delivery dates from Germany during the waiting period.

Terrible experience, ordered a back to the wall toilet on Monday 10th June, displayed as in stock and zero comms from Taps to advise of any delay until I contacted them. I then had to chase them every day for further updates and was told the issue was with RAK, the manufacturer and once they have the part in stock on Friday 14th June they would try to despatch it the same day. Still not hearing anything I asked again for an update around midday only to now be told RAK have oversold the product and all stock received today is already accounted for and gone. The next stock was not expected until August! Surely this must have been known at the time they received my order. This item is still being listed today as in stock and reduced in price. It is clearly not available for around 2 months and you just won't be told this! Needless to say I have cancelled the order for a refund and will not be using Taps again.

Very happy with my purchase. Finally finished a small project and the draining board looks great, just what I wanted. Sorry for the delay responding to the review.

Time waster. Please stay away from this company. In a month's time, I ordered 2 sinks and found out by myself basically, they do not have this item but they are selling it, where they do not have it in stock. And I have to email them to find out about this. If I could give 0 stars - I would give them 0 stars. Just stay away

very good custom service to arrange hole drilling, sink and tap received, both arrived when planned

This online company very Bad when you return the product. I have bad experience I loose money. Not Recomend at all.

Fast delivery and good price.

Top service

The Customer Services Team, in particular Lydia has been incredibly helpful in are long episode with the manufacturers of a faulty tap. The tap was purchased in October 2023 and leaked when fitted. The matter was reported to Taps UK immediately who acted on our behalf with the manufacturer to resolve the situation. It took 7 months to resolve but during that time, Lydia was always polite, professional and approachable. We now have a brand new tap at no further cost that does not leak. Fantastic!

Exactly the product needed, speedily delivered.

Very happy with purchase. Speedy check out and delivery

Best price online for our Hans Grohe tap, just a little wait as the tap had to arrive from Germany but then quick Yodel delivery from Taps UK. Quality product and best online price at the time. Good customer service keeping me up-to-date with delivery.

Good service

Prompt service well secured and on time

Ordered a 35mm Joystick Mixer Tap Ceramic Cartridge Valve SS35 to fix my waterfall basin bathroom sink tap. Order placed on Thursday evening after 9pm and it arrived on Saturday. The company had a free upgrade to “NEXT WORKING DAY DELIVERY” on my product and they fulfilled that promise. Product fixed my leaky tap and the price and delivery was very reasonable imo £12.98 delivered.

They phoned me when there was a problem, and kept me informed

Quick delivery, item as described, very happy with the quality, thank you.

Excellent customer service. Communication throughout.

Quick delivery, well packaged, good comms, good price. Would use again.