www.splashdirect.com

103, 29 Broadwater Road, AL7 3BQ, Welwyn Garden City
image
3.50
Based on 823 Reviews

5

46.05%

4

10.57%

3

6.32%

2

7.78%

1

29.28%
About www.splashdirect.com

Established in December 2001, Splashdirect is the UK's fastest growing online bathroom retailer. They offer over 3000 bathroom products, encompassing their own label line and leading industry brands, to provide everything from novelty toilet seats to freestanding baths. Their business philosophy is simple: Give consumers and businesses what they want, when they want it. They have a dedicated UK-based customer service team, made up of individuals with expert product knowledge. They are on-hand to assist you with any problems you may have, no matter how small.

Contact Info

You need to Login first to submit your review.

image
Mrs Hazel
United Kingdom | 11 June 2014

The gentleman (don't know his name) who I spoke to when ordering my Bathroom was so helpful kept me right as to what would fit what. Delivery was spot on. I cannot review the bathroom as yet as it has still to be fitted. If the workmen who are going to fit it are as good as Splash Direct I will be over the moon. I will give my opinion fully when Bathroom is up and running so to speak.

image
Daryl Turner
United Kingdom | 11 June 2014

Quality merchandise with excellent service and delivery. Will definitely use again.

image
Paul W
United Kingdom | 11 June 2014

I judge companies by the way they handle problems. I bought a loo which was slightly faulty - back to wall not quite square. I spoke to Molly (customer services) who asked me to take a photo and send it over to her which I did. She then sent me an email after about 15 mins saying a new one would be delivered the next day - which it was. Brilliant. I have two further bathrooms to refurb and will definitely use Splashdirect. Thank you Molly!

image
lorraine sampson
United Kingdom | 10 June 2014

Very good service from splash direct would use again. 5 star. Thanks.

image
Paul Bennett
United Kingdom | 10 June 2014

I ordered a 900 wide shower and then had to change it to a 700mm wide one. This was ok THEN the delivery couriers sent me the 900mm one Putting my timing out by a week! They charged me for both deliveries to add insult to injury. I shall look elsewhere next time

image
Roy Granville
United Kingdom | 10 June 2014

My product was delivered complete and intact. Quality of the product was very good.VFM also good. A trustworthy site. I would use them again.

image
Shaun Summers
United Kingdom | 09 June 2014

I felt nervous ordering such a large product on-line as if any problems were to occur there would be a large fee involved in returning any items. However, I decided to order a double shower screen from Spalshdirect, and now wish I had chosen a local supplier. The screen that was sent differed from the one shown in the main photo as it came with a handle that attached the screen (through a hole in the glass) to the wall. Neither the handle or the hole in the glass were shown in the main photo of the screen. When it came to installing the screen the handle clashed with my shower pole, and as my walls were tiled it was impossible to move this. I contacted Splashdirect to return the screen, pointing out that the screen was different from the one shown in their main photo. Even though this was the case, I was informed that I would have to pay the shipping costs. All in all a very unpleasant experience,

image
CustomerGlenn Davenport
United Kingdom | 08 June 2014

Product and service spot on and what' s more at unbeatable prices.

image
Jackie Halladay
United Kingdom | 07 June 2014

Completely happy with the service, delivery and the shower screen I purchased. Very good quality and looks great.

image
James Barter
United Kingdom | 06 June 2014

The splash guard was quickly delivered, easily installed, and is non-intrusive.

image
S. Churchill
United Kingdom | 06 June 2014

I wondered whether I should buy a shower screen on line as I wouldn't have the opportunity to examine the quality. At such a big reduction I wondered if it was too good to be true. I am extremely pleased with my purchase. The shower screen came next day, to get it on time to do the work over bank holiday said the driver. The office staff, notably Ann, provided excellent back up.

image
Daniel
United Kingdom | 06 June 2014

very well made strong and very smart looking, I am extremly pleased with my purchase it looks fab.

image
Eno Agbor
United Kingdom | 05 June 2014

My experience was excellent and I never repeated myself ad never have to chase the product like I experience with other vendors in the same sector. Everything went like clock work. I will definitely be buying again from them. Well done

image
Richard Edward
United Kingdom | 05 June 2014

I am very pleased with the tray and happy it was well packed. Living in rural Cornwall where access is sometimes difficult I wish the couriers would quote the delivery vehicle size when advising delivery time as once again I had to do the unload in a lay-by out of the village!

image
Ms deborah
United Kingdom | 05 June 2014

was very pleased with my sink once I got it but would suggest that splash direct ditch Yodel as their delivery company. This company not only delivered my parcel to the wrong house they couldn't even explain who they delivered it too!! atleast the guy who took my delivery was decent enough to bring it round to my house which restored my faith in the human race. May use this company again but would probably call first to make sure they delivered it correctly

image
Alan. T.A.
United Kingdom | 05 June 2014

One of the best and efficient customer services I have ever experienced. Great communication, high quality goods, very well packed and lightning quick delivery. Who could ask for anymore? I highly recommend this company with pleasure.

image
Frank Breslin
United Kingdom | 04 June 2014

1. Ordered a bath screen one day online and then remembered that I should have also ordered a sealant pack. Phoned next day to order it and was assured that both items would be delivered together. Received sealant pack but had to contact company again to enquire where bath screen was - advised that both had by error not sent together - received second item next day. 2. Package containing sealant appeared to. Be damaged on receipt (taken by.in Neighbour as I not at home when delivered ). Sent email to company to explain that a part of the sealant had been broken in transit but fortunately there was sufficient of undamaged material to complete job - NO RESPONSE FROM COMPANY AS YET !!

image
verity wyant
United Kingdom | 04 June 2014

when I order from Splash Direct I receive a quick, reliable service , and the product is always as described on the website. I find the website easy to use as well which is a bonus!

image
George Clark
United Kingdom | 03 June 2014

The service was brilliant from start to delivery,very courteous on phone and helped with what was needed.I would not hesitate to use tham again. Thank you Splash

image
Ian Conway
United Kingdom | 03 June 2014

What more could you want.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow