Fast delivery.

Sales person and the delivery team was very professional. delivery was on time and communication prior to delivery was awesome. I would recommend and will buy again from Gardner White

Very professional and friendly!

Service at the store was great. However, we received a damaged couch and one of the crew members on the delivery team was beyond rude. Definitely not what I was expecting from Gardner White.

I am satisfied the services.

Great sales experience with Mark and delivery guys were awesome. Only one issue my coffee table was damaged. Delivery drivers took it back and it will be replaced. Otherwise, everything else was great

Excellent product, Excellent In-Store experience. Excellent delivery.

Professional service. I am impressed as I made this order online from Canada and was delivered to the house in MI in a timely manner. Fast installation as well

Service was sharp, cheerful and inviting. However, they shipped to the wrong address. Rather than asking for your address, they will default to the one on your credentials. I asked for this to be changed, they said they'd change it, but today it was shipped to my old home, not the one I had recently moved to. Very upsetting.

Victor held the door open for me when I arrived. He was so polite and very knowledgable. He took me right away to the lift chairs that I wanted to see and I sat in just about every one of them until I found the one for me. The deliver guys were exceptional, very friendly and very helpful.

Very disappointed. I would actually want to choose zero stars. I ordered items a month ago and 3 of the items are on backorder. I was not called about this. I happened to find out the day furniture was being delivered because I tracked it online. I talked to “Judy” on the online chat and she said the bed I ordered was on backorder until mid September. The furniture that was available, was being delivered on the day I was moving into my house and now I do not have a bed for my daughter. Judy said to find another bed for same day delivery. What a terrible answer. You choose furniture that you love. I loved that bed as well as my daughter. You can’t just substitute to something else. This experience has been terrible and I have to seriously think about wanting to shop at Gardner White again.

I could tell that the delivery drivers were busy, but they worked hard for me in assist in getting this adjustable bed into my small room. Thanks a lot. :)

Because I order my bedroom. Set removed my bed upon delivery just to find out the mattress. And box spring and my headboard was on back order. I wouldn’t have ordere if it was back ordered. Or at least I would have kept my bed

Our sales person Dan Logie was great. I would recommend letting him handle all your furniture needs.

Delivery staff was excellent, polite, careful and very quick; but we did not get the bench for the set. They said they would deliver it tomorrow. If we had received the bench at the same time as the table this would be a 5 star rating.

There was already scuff marks and scrapes on couch and I know I could have declined the delivery but needed the couch. I just felt there shouldn’t have been any marks on a brand new couch! Beautiful couch just a little disappointed.

Thank you joe online ordering for fixing my issue I really appreciate him

When I was looking around for sofas, the sales team was always around to help and did a very good job of helping me find the right sofa set. I had to place a special order for what I wanted and during the wait, the rep called me every few weeks to give me an update and that was really nice. The delivery process was also very smooth. I plan on shopping here in the future.

Very easy shopping experience.

First time we bought a bedroom set we had an awesome experience. Went back to buy another one for our son and it was very frustrating. Back orders were very frustrating and not thoroughly communicated to us or updated. At the end of the day I’m happy with the furniture that we have but the buying process was much more frustrating this time. I guess we’ll see how long it takes to get the last two parts of our five piece bedroom set.