HPL Motors

396 Manchester Road, OL9 7PQ, Oldham, GB
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4.50
Based on 814 Reviews

5

85.50%

4

2.58%

3

0.49%

2

0.86%

1

10.57%
About HPL Motors

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Jordan Wood
United Kingdom | 18 September 2024

Went to HPL with a specific car in mind, test drove that car but unfortunately somebody beat me to putting a reserve on it. Spoke to Kev Radford who made everything stress free and easy. Sourced me a car and answered all my questions with great knowledge. Anybody going to HPL I’d 100% recommend finding Kev

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Michael
United Kingdom | 15 September 2024

Just bought a great VW Golf from Mark Benson at HPL Oldham - Very professional service and they did lots of work to the car to make it like new - Highly recommend Mike Sweeney

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Lorna Marshall
United Kingdom | 14 September 2024

Kev was fantastic from start to finish, great service!

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Angharad Thorp
United Kingdom | 13 September 2024

My experience hasn’t been amazing. Far from it. I arranged an appointment to test drive a car, and due to money and time with work it was a week in advance so the specific car had sold. That isn’t the problem however. They found me a car to test drive when I arrived, although it would have been nice to know in advance the one I had booked to test drive had been sold. I was promised a call by the call centre that rung from Preston branch to confirm my appointment. That never came although I was on their system when I arrived. We painstakingly went through the paperwork needed, listened to the sales guys spiel on the optional extras. And away he went to check the finance. It got late, a few minutes past closing. He promised to call the following day, there was nothing. I emailed 3 days later (went on the Friday emailed on the more day) to see if there was an update. I was told they were waiting on one more finance company to come back to them and they would call. The original appointment was 2 weeks today. Still no response. Nothing back from HPL. Not even a no, despite me sending 2 follow up emails since the Monday. Prepair to be ghosted if they can’t find you finance!

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Dean
United Kingdom | 12 September 2024

I have had my last 4 cars with HPL and even though my most recent experience wasn’t the best due to the car being faulty, Kev was brilliant and restored my faith. Great customer service and went the extra mile to ensure everything was resolved, and that I was happy with the outcome. 3 star overall, but 5 star service from the salesman Kevin.

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Jo S.
United Kingdom | 12 September 2024

Exceptional service from Kev Radford when we were looking for a car. He went out of his way to find us the right car and made the process very easy. This is about the 4th car in our household we’ve bought from HPL via Kev. Big thank you!

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Francesca
United Kingdom | 11 September 2024

Kev was absolutely amazing finding me my new car. Went above and beyond to make sure everything was perfect. He made the process so easy and was very efficient. 5 stars all the way, very happy with my new motor

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Mahraz Nickkho-Amiry
United Kingdom | 11 September 2024

The wife and I were back to purchase a second car for the household and our seventh in total from HPL over the past 10 years. We were treated with care and amazing hospitality especially by our salesman Dai. He made the whole encounter easy and informative and the process as smooth as possible. Fantastic showroom and tremendous salespeople and service is only a few of the reasons we keep returning. We would highly recommend

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Linda
United Kingdom | 07 September 2024

I will avoid this company in the future. Trying to give me completely wrong information when I can see what’s in front of me. Lying about the condition of the vehicle. A very weird experience from start to finish with the cars all behind a fence and no way to just browse them on your own. Unwelcoming, uncomfortable and not a nice experience for spending £20K+.

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Keith knowles
United Kingdom | 06 September 2024

recently bought a car from the Atherton branch of HPL and the experience was as smooth as could be. I dealt with Martyn and he made the whole process so much easier and smoother than I thought! Highly recommend if you’re looking for a new car great customer service!!

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Nicola
United Kingdom | 06 September 2024

Great experience and staff very helpful Throughout

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Dylan
United Kingdom | 03 September 2024

Mark was quick to respond when I first inquired about a Ford Focus, promptly addressing my questions and even sending a video of the vehicle along with additional details. Throughout the entire process, Mark Benson provided exceptional service, from arranging the part exchange of my current vehicle to ensuring my new car was fully serviced, cleaned, and ready for collection—all within a week. I couldn’t be happier with my experience at HPL Motors in Oldham and would highly recommend them to anyone looking to purchase a car. Thank you Mark!

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Caz
United Kingdom | 01 September 2024

Upon arrival at HPL, I was greeted by Lewis who made me feel very welcome. Obviously, financing a car first time will always feel quite scary, but Lewis made it very relaxed and easy. Lewis was very real with me which made the experience much more easy, he had a great sense of humour and explained everything thoroughly so everything that I needed to know, I did. I received the car quickly, after Lewis put it through a valet and an MOT, he kept me updated throughout the process and made sure he was available when I was, so that I could collect it as fast as possible. Great seller and great person! Thank you so much!!!! Lucy Burgess

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Bev &
United Kingdom | 31 August 2024

Mark was great very helpful and patient with us and we love our new car would recommend Mark if you go to Oldham

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customer
United Kingdom | 31 August 2024

Well it was only a few days ago I hD a little rant, not so much about the sales guy, but all the bumf you have to go through and on-line signatures, I guess I'm too old in the tooth . Anyway my salesman Charlie Heyes redeemed himself and has gone the extra mile to get my car in tip top condition before I collected it. They did a top service and MOT and even filled out all the DVLA stuff, so top marks to him and his manager should give him a raise!

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Daniel Lewis
United Kingdom | 29 August 2024

After purchasing the car, there was an issue but it was resolved very quickly. I was also given a courtesy car for the day until completion of the repairs. Andrew dealt with the issue as a priority rather than pushing me to another colleague or team within the business.

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Miss Sian
United Kingdom | 28 August 2024

Amazing service from Andy! So helpful in helping me find the right car. Would highly recommend !

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Consumer
United Kingdom | 27 August 2024

Absolutely amazing service all the way through! I’d like to say a big thank you to David Kochanski who has been absolutely brilliant with me from the minute I walked into HPL Motors. You’ve helped me get my family car that I wanted it and it’s perfect! You are a credit to the company thank you very much From Megan & Delilah

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Olalekan Sanni
United Kingdom | 27 August 2024

I recently bought a car from HPL Preston branch, the sales staff that attended to me throughout the transaction journey were marvellous and very professional. I would like to say a BIG thank you to Dylan Percival who led my transaction and to Matthew Tou and Jamie for supporting me on the day I picked up the car. Thank you so much Guys!

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Amelia R
United Kingdom | 23 August 2024

I paid for a warrantee for 4 years. All good if you live close to the garage. Now over 4 years have passed and my air con they have failed to repair and it has been in several times. I also had loads of issues with lies from the sales team when I purchased the car which have now been resolved. However I would not return to the garage and I would advise against using the warrantee as if they can not repair a simple air con job then I dread to think if anything major was to go wrong.

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