Diane
United States | 29 November 2024Fast delivery
Daryl Frankenfield
United States | 08 October 2024I never received the product. You refunded my money with no explanation.
Leo McCarthy
United States | 18 September 2024Ordered filters. Paid with credit card. Money refunded. No explanations or recourse to my knowledge.
Robyn
United States | 15 June 2024Love this machine. It is our second one. I use it everyday!!
KL
United States | 15 May 2024I tried purchasing replacement filters for my EPI810 from the website. I couldn’t find one by searching the model number they have listed in the description. However, one of the replacement filters was shown as being frequently bought together with the same type of air filter I have. So I bought two, but they are too large.
Linda Curry
United States | 17 April 2024I received an e-mail saying my order was cancelled by me. I do not recall cancelling my order, and I have not received any items.
Tiffany Williams
United States | 03 March 2024Grateful they still have the filters that I need for my air purifier. And fast delivery!
Richard Sloan
United States | 23 November 2023Very quick shipping. Great little machine and easy to install new filters.
Jess Thorup
Denmark | 30 October 2023Had to email and phone for defective discount code. 1st reply: It's good, must be your browser do this...FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed my dilemma... 2nd reply: It works fine so just apply it for refund/ rebate after purchase. FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed for refund in amount of discount, discount applied. HOW MUCH OF MY TIME DID THIS TAKE FOR $13.52 DISCOUNT??!!
Roger Mallory
United States | 30 June 2023Russell- your online chat specialist was not only a great help in questions during the ordering process but also of great assistance in the registration of the warranty. He is a credit to your organization.
Roxanne Smith
United States | 01 June 2023I thought I was getting (2) filters for what I paid, but instead it was only (1) filter. I could have gotten the same filter (but 2 filters) on Amazon for the same price. Next time I'll follow my 1st mind.
Customer
United States | 30 April 2023You ain’t got nothing in stock.
Alice Sellers
United States | 06 March 2023All was perfect - service and product.
Megan S
United States | 01 March 2023Koios cancelled my order with no explanation days after I placed it.
Garrett
United States | 18 February 2023It has been several weeks and I have not received my purchase.
Donna Cain-Ruiz
United States | 11 February 2023Very easy to re order filters and they came quickly.
Diana Wehmeyer
United States | 07 February 2023Attractive, easy to put together, easy to clean. Quiet running.
Gayle Lewis
United States | 07 February 2023The chat line was very helpful as was the quick response to my email question. The expedited shipping was well worth it as was the cost for this compared to the over $40 Amazon would have charged had I purchased this item at that website. I would definitely purchase from the KOIOS shop again.
joseph lofaso
United States | 28 December 2022I am satisfied with operation of this machine
NANCY
United States | 16 December 2022Ordered and item delivered sooner than expected