The app was really good easy to understand it's good to be able to track your pet if it should go missing

Not worth the money. Battery lasts maximum 6 days and takes nearly a full day to charge from 0%-100%. To charge you have to remove the Velcro etc which is just weakening the Velcro so feel it’ll end up falling off and getting lost soon. The location takes ages to connect and update and isn’t accurate.

I paid for a hair test on18 November £42.21has been taken from my account but I am still waiting for the test to arrive. I was told after complaining that it would be delivered shortly but still not here. I have warned everyone thinking of using your company not to!!

Good range and useful in that you can see the field view or a directional view eg: stating that your dog is 350 yards behind you and compass arrow showing direction. We wanted a tracker that did not require a monthly subscription and this one fits the bill so far.

Quick and easy ordering, free delivery even for a small item, arrived really fast!

Fantastic product. Small, lightweight and the app is easy to use.

Really happy with the pit pat tracker. Easy to set up and use. Ideal not needing to pay monthly fees. Feel relaxed we won't lose our wandering dog when he escapes the garden.

An amazing product with fantastic customer care support! I recently got a 2 yrs old rescue dog which turned out to be keen to wander off, as I live on a farm with acres of open fields and woods, I had to find a gadget that would help me find her but that wouldn’t cost a fortune and wouldn’t have a monthly/yearly licence. Pitpat suited me perfectly and thanks to their very functional/accurate gps app I locate my dog within a couple of minutes. Thank you PitPat PS the dog is finally learning to stay at home 😃

Great product without a subscription would highly recommend

Fantastic service, reliable and very fast. Good quality of the products.

Honestly, really disappointed 😞 won't connect to satellites. I have tried in a few areas and after minuets of waiting for connection the dog has travelled further away. I have connected pitpat. I would not recommend this product at all.

Very easy to set up and use. Light weight.and not too big.

Website was easy to use. Product delivered as scheduled.

Its easy to set up and use and the battery lasts a good few days before needing recharge Only downside is That it takes a good 10/15 mins to locate dog so we must always put it on before we need it The map detail on location is great

Very fast free delivery on the tracker velcro replacement straps. Love the tracker and peace of mind it gives for our little Greek rescue dog. Thank you

Loving product - easy to use & early experience suggests good quality & reliability. Excellent responsiveness from customer support when I had a question. Areas that would benefit from further enhancement are in the App - facility to chose unit of measurement for distance covered (ie km or miles); better facility for aggregating data (e.g week/month/year rather than just 'since joining'); facility to export data. These thoughts arise because it is such a good product I want to make even more use of it!

Fast service and fare prices

My experience was a very prompt efficient and friendly service solving my problem!

Yes it is good because it is subscription free. It is not great in low 4G networks, but eventually does the job. I would suggest that the next model has a led on it so that it could be found easily and a buzzer both to aid recovery and enable us to signal to our dog to return after a pheasant hunt. But it does reassure us that the dog is not tangled up in undergrowth!

I use this to check my wife's location. She suffers from dementia and although she likes to visit a shop daily on her own tends to get lost. Not really what its intended for I know but response is slow - sometimes it's five minutes between updates even when set to 'urgent'. The signal may be attenuated by clothing or it may be an urban environment where buildings obscure satellites. Not a complaint. It does what it claims to do. I just thought you'd be interested in my experience. I expect it would work fine with a dog in the countryside. Battery consumption is negligible. 2% in 40 minutes.