PitPat

5 Brooklands Avenue, CB2 8BB, Cambridge, GB
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4.50
Based on 766 Reviews

5

72.19%

4

7.57%

3

6.92%

2

4.05%

1

9.27%
About PitPat

PitPat is a pet wellness company that creates products and services to support and inspire pet parents to keep their dogs, happy, healthy and safe. PitPat began because we recognised that our relationship with dogs has changed. The traditional animal-owner relationship does not apply. Dogs are no longer possessions but a member of the family and we’re no longer owners but pet parents. Naturally, we want to keep them happy, healthy and safe by giving them the best care possible. But with so much to consider and so much conflicting and contradictory advice, pet parents are overwhelmed. That’s where PitPat comes in. We take away the guesswork and give pet parents the confidence to know they’re doing the right thing for their dog. Our connected world means we’re there for pet parents through every step of their dog’s life. We're removing the guesswork with propositions that inform, inspire and support pet parents to make better, more individual choices, that improve the lives of not only their pets but all pets. Reliable GPS tracking with no subscription Food that’s good for you, good for your dog and good for the planet Uncomplicated Insurance that rewards healthy dogs Affordable activity monitoring to keep your dog healthy So don’t worry pet parents, we got you! What's the bigger picture? Well, one day, we see a future where having a little device on your dog’s collar that helps you look after them better will be the norm. We see a world where pet care is active not passive, proactive not reactive and individual not general. Need more convincing? The population-level insights we’re gathering from the hundreds of thousands of dogs that have already joined us are going to completely revolutionise pet care. So having a PitPat doesn’t just benefit your dog but all dogs!

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Carlo Sartori
United Kingdom | 05 February 2025

Only gave it 3 star's due to having to recharge it every 3 days I expected longer battery life prior to purchasing on a review it said 7 days this is definitely not true Don't always get a signal which is disappointing I purchased 2 pitpat would I recommend not really

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Jaclyn Haggata
United Kingdom | 04 February 2025

Regular up-dates about promotions and functions.

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Lisa Foley
United Kingdom | 04 February 2025

It's the first time that I have ever used. A dog tracker so I've only ever used pitpad. I don't know what else is out there. But what I can say with pitpat? I've had all good experiences is very accurate today. Your dog, is it? Takes a couple of minutes to connect to the satellite. But that's not a problem. If you set it up before you leave to go on your walk. It would be all ready for you. That's what I do anyway. One little downfall that I don't like is that I have 2 dogs And can only track one at a time. Apart from that, love it. Love it, love it.

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michael
United Kingdom | 04 February 2025

Very easy to set up with online video and clear instructions and support team are really helpfull. I have found it to be good for basic dog walks but as I have a very energetic collie it doesnt accuratly record distance on activities with ball thrower this can be overcome a little by adjusting the settings I ended up having to increase % by 30%. Also on 12mile bike ride along a canal it didnt capture 4m of journey and recorded end mileage very low even though 8m of journey showed on map? Short walks in the evening it only maps 50% of walk? Battery life I found good and location was good apart from times when it went offline even with full battery.I think for average dog walkers it is ok but not ideal for us in rural area doing long fast workouts.I was impressed with how it measures activity like play and rest indoors this was very accurate.

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Pam
United Kingdom | 04 February 2025

So helpful and considerate regarding the loss of our tracker.

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Ivan
United Kingdom | 04 February 2025

Didn't set it right the first time I used it but keeps track of activity very weii. Haven't needed the tracker to find my dog yet ( fingers crossed ). He is a new to me rescue, that's why I purchased thw Pitpat. When I couldn't set it up at first, got some advice how to without even asking for it. Great.

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Sue Mansfield
United Kingdom | 04 February 2025

Efficient service like the one off payment

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Fiona
United Kingdom | 03 February 2025

Wonderful product. Easy to set up and use. Thank You Pit 😃 Pat.

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Sandra Watson
United Kingdom | 03 February 2025

Quick delivery, easy to set up, and seems to be working fine, the velcro strap seems a little dubious but has held fast for a week and my dog Spot is very boisterous so I think it's going to be ok.

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Edward Rutter
United Kingdom | 03 February 2025

Great tool for tracking my dog

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Charlotte Devereux
United Kingdom | 03 February 2025

Easy to set up and worked first time

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ED HUMBERT
United Kingdom | 03 February 2025

So, firstly the negative:- the tracker didn't actually work for me! The signal just didn't kick in reliably enough where i live so I had to send it back. The positive is that the company was so helpful and understanding and the process of returning the tracker and getting a refund was super easy and quick

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Linda McCarthy
United Kingdom | 03 February 2025

When I lost my tracker the PitPat office were great. They helped me replace and set up my new tracker with ease. Many thanks.

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Jan
United Kingdom | 03 February 2025

I have just purchased 3 units. I have three dogs, all three units have run the batteries down with in 48 hours and they take several hours to charge. The units are hardly usable. I think I must be in a bad area, it is a shame you didn't check that. I have wasted all that money. Probably have to give them to a charity shop

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Linda Waring
United Kingdom | 03 February 2025

Very fast and prompt delivery My query was answered efficiently and quickly. When practising with it. It does what it says it does it finds your dog, there is a slide delay while the device locate your dog. This can be adjusted to suit your needs.

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Kenyon Jeremy
United Kingdom | 02 February 2025

Great product, good value for the quality, instant dispatch and prompt delivery - enough said! 👍

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Miggy
United Kingdom | 01 February 2025

Excellent customer service. Good quality product but unfortunately had to be returned due to lack of mobile network in my area. Easy return and refund policy and very helpful staff.

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Robert
United Kingdom | 01 February 2025

Couldt tune into mobile phone it was to hard for me to do I asked thepet shop to do it for me

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Jill
United Kingdom | 01 February 2025

Won’t hold its charge

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Isla Patricia
United Kingdom | 01 February 2025

I haven't used it yet, but will let you know when I do, my dog 🐶 is just a puppy at the moment. Thank you

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