
JA
United Kingdom | 13 December 2023I recently purchased a 2018 Porsche 911 991.2 GTS from Auto100.co.uk. While the brand reputation of Porsche and the inherent quality of the vehicle itself is not in question, my experience with the dealership post-purchase has been less than satisfactory, leading to a reconsideration of my initial positive impression. Shortly after the purchase (104 days, 1400 miles), I encountered several significant issues with the vehicle, including an oil leak in the turbo and severe corrosion on the exhaust clamps. These problems, likely pre-existing, were not disclosed at the time of sale. Additionally, the car arrived with a pitted and scratched windscreen and had noticeable swirl marks on the exterior, indicating subpar valeting. When I approached Auto100.co.uk for resolution, their response was disappointing and immediately dismissive. They insisted that these faults, even under warranty, would not be covered, citing them as normal for a vehicle of its age and mileage. This stance was concerning, especially given the dealership's promotion of itself as a provider of 'Quality Prestige Car Sales' with an inventory including high-end brands such as Ferrari, Lamborghini and Bentley, and rightly questions the value of their said warranty which I thankfully declined to extend. The dealership also repeatedly suggested that my expectations are to elevate the car to a 'new Porsche standard.' This is a misrepresentation of my stance. My expectation was, and remains, that a premium, high-value vehicle such as this would be sold without such significant pre-existing issues, or at least that these issues would be openly disclosed prior to purchase. The dealership's unwillingness to adequately address these problems, alongside their mischaracterisation of my expectations, has significantly tainted my overall satisfaction. It is disheartening to invest in what should be a premium purchase, only to encounter such challenges and a lack of support from the selling dealership. This review is intended to provide an honest and transparent account of my experience. While the Porsche 911 991.2 GTS is an exceptional vehicle, potential buyers should be aware of the possible challenges in post-sale support and the quality of care from Auto100.co.uk. I would strongly advise to take any vehicle you are considering purchasing from Auto100.co.uk for an independent assessment prior to purchase.

Sean Lynch
United Kingdom | 13 December 2023Can’t speak highly enough of the guys at Auto 100. From the fist call with Richard to collecting the car from Lewis who was excellent. Even the sales director (don’t know his name unfortunately). Can’t recommend these guys enough if you are thinking of buying a car from them. Thanks guys Sean - Audi S7

DC
United Kingdom | 09 December 2023Honest and helpful

Customer
United Kingdom | 09 December 2023Excellent proposition from the guys at Auto100. Really impressive range of stock, fair pricing and backed up by friendly & expert service.

vince murray
United Kingdom | 05 December 2023Very professional, great range of cars that are well above the norm, Easy to deal with and a seamless transaction, Many Thanks

S Marsh
United Kingdom | 03 December 2023Right from the start Richard and Adam made buying a car seamlessly. When we arrived, the car was ready and waiting for us, we looked round the show room, this must be one of the best around. We would definitely go back next time.

JM
United Kingdom | 02 December 2023I have just received my new motor from Auto 100 and am very pleased both with the car and the service. Simon was the initial contact for us who talked us through it all. Even though we are not big spenders, time was spent and nothing was too much trouble. The car - a fabulous Alfa Giulia, absolutely delighted, a real head turner with enough power for us. Thank you all. Jim and Pat Munro.

Rainer Yalung
United Kingdom | 01 December 2023Great service and friendly people. I would like to thank Chris and Adam for the smooth transition on aquiring the vehicle. Definitely my xmas is sorted! I will definitely come back next year for my next xmas present😁

Mandy Gray
United Kingdom | 29 November 2023Fab company to deal with, Simon was absolutely great, kept up to speed at all times, very courteous and informative through out our purchase, And our Porsche is just great! will be using this company again in the future.

Akshay Shah
United Kingdom | 29 November 2023I reserved a vehicle with Auto 100 and paid a refundable deposit over the phone to do this. I wasn't sure if the car was right for me and eventually decided not to go for it. They refused to refund me my deposit despite not having ANY legal hold over it and tried to force me to attend their premises in the hope they could convince me to buy it. Joe in particular was appalling to deal with, rude when answering my emails and tried to make me feel bad for changing my mind... which I was perfectly entitled to do. I have since found the perfect car for me AND I got my money back by raising a dispute through my credit card company. Their car is still for sale over a month later yet I was told there were other clients waiting to buy it... I wouldn't trust these guys if they were the last car salesmen on earth.

Ian Alexander
United Kingdom | 22 November 2023Restored my faith in car dealers. If you’re looking for an honest, transparent and helpful car dealership look no further than Auto 100. From purchase to collection excellent communication. A fair price for my trade in and a fair price for my Jaguar F Type purchase. No pressure to purchase any extras. All in all 100% satisfaction. Would most certainly buy from them again.

Lkf1
United Kingdom | 21 November 2023I couldn’t have asked for better customer service, from the first initial enquiry with Simon to driving the new car away with Andy, the customer service was first class. I would highly recommend using this company and have told friends and family.

Arlene Yalung
United Kingdom | 16 November 2023The service was absolutely 100% from the time I enquired about a car I saw on Autotrader to collecting the car. Everything was done through messages and calls with Chris. He was very patient with us as I was constantly messaging. The day we went to see the car (this was the first time we were going to see it) Adam took us in and looked after us. The personal service was great and we felt so relaxed, it didn’t feel like we were being pushed to buy the car. The few hours we were there both Chris & Adam did their job in a relaxed way that we bought the car and left feeling very happy. Thank you Chris & Adam for your friendly service. We will definitely be back in a few years.

Ron Daniels
United Kingdom | 15 November 2023I've now purchased 3 cars from Auto100 dealing with Chris, Adam and Lewis: I've also sold 3 to them. Courteous, knowledgable and professional staff, really well prepared and interesting cars. No pushiness. We will be back!

Rob Wallington
United Kingdom | 13 November 2023Great service from start to finish . From Antony in sales and Adam who did the hand over everything went smoothly . First class dealership

Stephen Omara
United Kingdom | 12 November 2023Quality Company , Quality People 🔥🔥

Shelley Cooper
United Kingdom | 11 November 2023We have just part exchanged our car at Auto 100 and would like to say what a pleasant experience it was. From the first conversation with Richard, nothing was too much trouble. On the day, Richard and Adam could not have been more knowledgable, helpful and friendly. This is by far the best experience that we have had when buying a car and would not hesitate to recommend them.

Edwin Simnett
Isle of Man | 07 November 2023Great service and communication from Simon and Adam at Auto100. I would gladly recommend to anyone looking for thier 'special' car.

Elvis Idegbekwu
United Kingdom | 03 November 2023Lots of great cars in stock friendly team, fantastic service. Most importantly, I LOVE MY CAR👌🏾

David Craig
United Kingdom | 01 November 2023This is a very friendly and efficient team of people. I arrived half an hour early as I had a ferry to catch and Lewis made sure everything was carried out quickly and efficiently. I told them up front their were a couple of issues with the old car, albeit minor, and they thanked me for my honestly rather than haggle about the price quoted. I have bought quite a few new cars from main dealers who can be a bit pompous and full of their own self importance, but these guys are just straight forward. Very please with a fair deal for both parties.