New to EVs so did quite a lot of research on chargers. Hypervolt came out well - not cheapest but good product and service. Very nice to be able to speak to a helpful human when I made enquiry (seems that many companies don't want to speak to their potential customers!). Hypervolt put me in contact with their contractor (247ev) who were very helpful with technical questions about installation. Never felt under sales pressure from either company whereas some others want to force you to place an order before they'll answer any questions. 247 do a video property survey which was great. Installation smooth, they dealt with fuse upgrade, unit looks great. A very good experience.

Charger looking very elegant on the wall. Not too big and colourful led lighting is a nice touch. Setting the app and connecting the charger was very easy and didn't take much time to do. Went for a standard 5m cable which is still plenty and can be wrapped around. Maybe in the future there will be untethered option available? I would have gone for it if I could. All together very pleasent experience.

Excellent customer focused technical support from Adam today.

From quotation to installation, the whole process was so smooth. I chose to go with Hypervolt as I had heard good things about them via the Fully Charged YouTube channel and I'm so pleased I made the choice to get my first ever EV charger from them! I opted for space grey and it looks amazing on the wall of our house! I'm also pleased I opted for the 10m cable too as it reaches my car whether I park at the back or the front of our double drive, either faced out or in, spot on for length! The app is so easy to use as well which makes using the Hypervolt charger a breeze. Thank you for your amazing service and product!

Had a problem with my charger and there customer service was very good had me reconnected in no time very pleased with them

I had a problem with my charger because of WiFi. The support team was very helpful and resolved the issue.

Charger is good, customer service is not good, been left for 20mins without a word, "high volumes our end" Robert said, fed up waiting, I called Hypervolt on the phone, guess who I spoke to... Yep, Robert, when I asked him why it was taking so long to answer the online conversations, he said again "high volumes", I asked if he was answering the telephones as well as doing online chats, he said"yes he was" the online chat was very frustrating, I waited 20mins for an answer to a question before I called Hypervolt on the phone, he was polite enough and said he would try and sort my issue out, I was ready to throw myself under the nearest bus by this time though, hopefully better service next time!! UPDATE, Hypervolt (Robert) called me later on in the day, 18.30 approx, went through my problem step by step and got it sorted quickly and efficiently, was pleased with the end result, this is why I've upped my review to 3 stars instead of one star.

Easy to order, speedy delivery and responsive helpful customer service. All working well currently. Recommended

Great service and customer service, very approachable and went the extra mile

Superb from start to finish. Much quicker installation than I was expecting and everything worked straight away.

The company was easy to contact and quick to respond to my hypervolt charging problem which they quickly solved.

Excellent quality product and simple to install.

I have been very pleased with my Hypervolt charger since it was installed in late 2021. All has been well until I changed mobile phone. I had the app but could not work out how to access it. I was given clear and precise, step-by-step instructions to enable me to use the app again. I am pretty useless at typing on a phone virtual keypad, I keep touching two letters with each press. However, I was treated with understanding and patience. I can certainly recommend Hypervolt to senior citizens.

Prompt technical support that got me back up and running in no time.

The support you get from HyperVolt is second to none, absolutely incredible service and so worth investing with them. My 2.0 charger has been going strong for two years without a blip. Only help I've needed is getting it onto new networks etc

Super quick to support and organise installation. Very pleased with the charger itself. Would highly recommend!

We contacted Customer Support to help fix a connection issue - we got some really clear instructions and assistance from a very patient person and it's all fixed! They could also check things on their end too which was really helpful. Yay!

Thank you Sebastian! You were very helpful this morning, resolving an issue with a charger that I installed. I’m sure the end user will be very happy!

Prompt responses and actions from both the office, and team onsite have been fantastic. The overall service provided is brilliant, and would definitely recommend their services.

Easy process to order and arrange installation of my first home charger. Kept in touch all way through and arranged to time of my convenience. Installers (Plug and Go Ltd) did a great job. Charger looks great and easy to use with app. Would recommend to anybody.