This company is awesome to deal with. Never purchase glasses anywhere else. 5 star all the way.

Good quality and value.

A lot of great style options and lens upgrades all at exceptional prices. Customer service is good and responsive as well.

I was very pleased with the build, fit and wide/distance vision of my new Larch frames and premium progressive lenses. I contacted Customer Service because the progressive focus seemed off. Adam from KITS replied quickly with a solution related to the optical center. I provided the additional info & received the corrected lenses and frames promptly at no additional charge. Thank you KITS!

The entire KITS experience is amazing! I have ordered my last three pairs of glasses from them. Their products are high quality with endless options. I did have a small issue with my lenses and the KITS team were professional and unbelievably helpful. The customer service was beyond anything I could have expected. Thank you KITS!

I am profoundly happy with the service I have received today from KITS customer service from two phone calls I made trying to place an order. Mike helped me understand an error I had with my "script. Mike gets a Gold Star from me ! I called back and Robert helped me actually place my order correctly. Robert gets 3 Gold Stars ! Yea KITS !!

I received a promo which allowed me to get prescription sunglasses. The service is good. Quality seems to be good as well.

The glasses I initially ordered didn’t work for me. The customer care team took time to listen and give a great solution to my problem. The glasses are great quality and a great price.

Kits has many great deals to choose from and friendly staff was very helpful in the process. The flagship store is stylish and easy to access.

Every second contact lense is torn or sitting uncomfortably in my eye. I've been wearing contacts for almost 15 years and never had this issue until I started using Kits. Will not be buying any more.

Kits is there for me

Thank you Kits for staying on top of your game ie great customer service, contacts and competitive prices.

Lovely Glasses, perfect prescription (progressives) Great value and amazing customer service. Highly recommend 👌

I received my order incredibly quick! Super impressed with that. I had ordered three pairs, upon opening everything prescription was perfect- but there was a mix-up with one of the frame colors. I reached out and they looked into it, they were happy to fix my mistake. And they immediately placed the order for the correct frame color. I think that I have found my new obsession and will definitely be ordering more very, very soon!!!

Kits is AMAZING! The glasses are so stylish, well made, and there's so much selection, there's a pair of glasses (really) for every outfit. I love fashion, and Kits glasses have given me the opportunity to find exactly what I'm looking for and at unbeatable prices! It's awesome! Their customer service is incredible:nice, fast and efficient! I love Kits so much. I'm so happy to be a loyal customer! Thank you Kits!!!!

I reached out via chat to inquire how best to place my order to ensure the next pair was better suited. They offered immediately to replace my current pair. Excellent customer service.

I have had two great experiences with Kits. So happy that I found them.

Great glasses at awesome prices, got a few extras now.

My expérience is always good i Buy like 6 glass and i Nevers regret ...they have best Price for good quanlity too .

I had visited the physical store on Yew St Vancouver and was able to try frames in person. The lady who helped me was very nice. After I put my order in, I noticed a coupon code on the website after paying. She told me she would send an email to reimburse me the sale price and said she didn't know about the sale. I came back and the same lady who helped me last time was very nice and patient. She help me fit my new glasses in store. We also used the coupons for free drinks, so that was really nice. The glasses store is also a coffee shop. My only complaint is lack of washrooms.