Great sale price. Glasses arrived quick. Prescription is perfect 🤩.

I have been relying on them for many years for my contact lenses. Excellent customer service.

James was patient, professional and articulate in answering my questions. Thank you for your time.

Francis was the agent that took my call. The whole process to replace my lenses was methodical and very easy with his attention to detail. I have my glasses back already and the entire process was very professional and fast. Thank you to the whole team at Kits!

Everything about this company is great, just ordered three pairs of glasses, and I am very happy. The online shopping is convenient, easy, fun, and accurate. The pricing is great, customer service is pleasant, and the shipping is fast. I am already looking forward to placing my next order.

My order was received today. Thank you Sheila Bray

I had to immediately leave a review for them. I absolutely love the whole experience. From ordering to the quality of glasses I received. And at amazing prices. I have to especially note that the pd calculator they have is incredibly accurate. I double confirmed it when I was gettinh another pair of glasses. Absolutely love this canadian company. Thank you for trying to save us some money.

Francis was an amazing customer representative who helped me out with my order. He was very capable and supported me in exchanging a pair of glasses that were too small for me for another pair that I know will be a better fit. He was very friendly and knowledgable. Thanks Francis!

I’m a first time buyer of Kits (I was a long time buyer at a competing company) and when I had a question I called customer service. I spoke to Amanda who was extremely helpful, very professional and made the whole process a breeze. I would definitely recommend Kits and thank you to Amanda who was so pleasant.

Fantastic customer service. Very helpful and accommodating.

Tommy was able to help me with changing my rx after I ordered it. The old one upload and I needed to correct. He changed it within minutes and corrected my mistake. Super thankful for his help today!

I have placed orders with Kits on three separate occasions and have always been more than pleased with the Glasses that I have received. Today I had a slight issue and had to call customer service for the first time ever. All I can say is WOW, outstanding customer service. I was all geared up to get the usual run around as with other companies and was very surprised that this is not the case with Kits. All was fixed within minutes by a very helpful, friendly and knowledgeable customer service rep. I could not be happier with the service I received. They have earned my loyalty tenfold. Great product, great prices and amazing service!

Just love how affordable fashionable and easy it is to shop here. Just waiting on my new Meta glasses which would make it my 5th time ordering from kits !!

Excellent overall customer service. Will not disappoint and do not shop for eyewear anywhere else!

I bought a some frames without prescription lenses by accident so I called them to request an exchange/return so that I could buy them again with prescription this time and they reordered my glasses for me with the prescription and everything right away and let me keep the frames I already had with no extra cost. I was super surprised but anyways their products and service are amazing!!

Absolutely outstanding customer service. I ordered my first pair from kits right before the Canada post strike and they are unfortunately stuck and I have not received them. Kits reached out and offered a gift card to use for another pair and have already put the new pair into production. I haven’t seen a pair yet, but my husband ordered a pair and received them in within 5 days and is happy with them! I have high hopes. Thank you kits for going above and beyond!

What a great company! Helping me problem solve how to get my glasses despite the strike. I have some options and they will flag my order with a "follow up" to be sure that I get them. Great service! Thank you!

I have ordered from Kits before, and had a good experience. This time, I ordered my glasses, they arrived, and they did not fit. I expected there would be a hassle to exchange them, and I could not have been more wrong. I emailed the Kits team my concerns, and to my surprise, they emailed back within a couple of hours. Long story short, within a day my new glasses are being made at no additional cost to me. Also, they offered me the option to donate the original pair to charity, which I will happily do.

Wow, my son's first set of glasses were prescribed as progressives and way too overwhelming for him to wear. I requested new lenses and wanted to ship back my frames for new lenses, they are redoing the lenses and sending me a new set free and refunding me the difference in cost!! Amazing company, will be ordering more once we get this lens locked down.

Ordered my first pair of KITS. Process was easy and delivery was right on time. The prescription was perfect and the glasses themselves were beautiful. BUT they did not look great on my face. Called into KITS to talk about next steps. As I'd already selected a replacement frame the whole process took under 5 minutes for the new order to be inputted on their end. And I didn't have to return the other pair. The suggestion to donate them was a great one! I'd highly recommend KITS. I have multiple pairs of high end glasses and in all honesty there is no difference between KITS and my other ones. Kudos.