
customer
United Kingdom | 02 August 2021Easy to sort out

MR R
United Kingdom | 02 August 2021They are very prompt to give a quote online they phoned me were very polite.so far there service has been excellent.

Ann Rooney
Spain | 29 July 2021Charles dealt with my initial calls and made the whole procedure stress free and nice personal attention to my sale

Neverthetwain
United Kingdom | 29 July 2021Please avoid this company. I instructed them to handle a sale for me back in January but 3 days after I was gazumped and so had to pull out. These guys claimed that they had already ordered all the searches - has anyone ever known solicitors to work that quick ? I asked for my money back under the 14 day period but was told that this was not possible but could use it towards another purchase. Roll forward to now, I am purchasing another property so want to them to honour their guarantee as I had paid out £600 already (no searches cost that much either !) , but completely unable to speak to anyone. It appears they have gone out of business as the phone keeps cutting me off. Complete scammers ! Avoid like the plague.

2062340 Barbara
United Kingdom | 28 July 2021I’m a retired legal eagle myself so had much experience of attending to the public. On my very first phone call I was greatly impressed by the happy and calm way my enquiry was handled. Good legal advice given on the conveyancing round I was about to enter, selling my property and purchasing another. I was blown away with their so reasonable fees quoted. I’m very old although not confused but both Craig and Tom gave me the time and courtesy in replying with figures. My overall fees were worked out quickly without fuss.....and I was very happy to immediately accept the quotes given. I’m v. happy to have their team working on my behalf.

Alan Wakefield
United Kingdom | 23 July 2021Homeward Legal They did exactly what they said on the tin, no if buts or maybes. Five star plus service from start to finish.

Martin Powell
United Kingdom | 12 July 2021Very helpful gentleman on the phone. Call was answered quickly and I got all the information I required.

George
United Kingdom | 09 July 2021Absolutely atrocious to think a company can work like this. Took the initial instruction funds 4 and half weeks ago and forgotten....no contact from solicitors (Alexander Grace Law) since initial docs, after chasing at least 3 times a week. Emails after emails, calls after calls - talk about making moving even more stressful than it already is & yet no ones seems to bat an eyelid... like it's normal for a straight forward purchase to have not moved in this period of time, quite frankly amazes me. Would love if someone with authority who works at the firm actions our case with a sense of urgency & actually chases the solicitor, because I'm sure that's why we paid through you & your 'panel relationships' was supposed to benefit us, yet it's backfired on me, and ultimately you as well. How can you justify choosing a firm that provides such a disgraceful service to YOUR paying clients A bad review seems to do the trick these days unfortunately, so here I am. All we want is for them to do their job – we are not asking for miracles here. Joshua Thomas has my details - please feel free to contact me once you have an update, and/or feel free to refund me because no work has been undertaken as of yet, and we can select a solicitor to actually do some work.

LAURA
United Kingdom | 07 July 2021Josh was very helpful

J
United States | 07 July 2021Appalling service, initial solicitors were rude and unprofessional. I moved to another firm via fridaysmove who have been unable to complete a basic transaction that should take a few months, the matter has been on going for 2 years now with the firm holding my deposit money for 1 year. Fridaysmove were no help in resolving this issue and they clearly partner with TERRIBLE firms. I am now contacting the Solicitors Regulation Authority.

Nikheel
United Arab Emirates | 02 July 2021Terrible service. Paid my deposit a week ago and zero contact despite sending emails. Would like to get my money back - but ultimately will report you cowboys to the SRA. Will definitely do my best to make sure as many people as possible get to know how bad your service is. Pathetic.

Karen
United Kingdom | 01 July 2021Very efficient service

Elizabeth
United Kingdom | 30 June 2021Very helpful every step of the way so far. The first house I wanted to buy fell through which normally would have meant me losing my search fees, it was a relief to find that with homeward legal this wasn't the case.

Sandra
United Kingdom | 29 June 2021Fantastic got everything in place very happy

nicole ifeji
United Kingdom | 28 June 2021Harry was very efficient and easy to deal with. Great service!

Zain
United Kingdom | 28 June 2021Charles was very helpful simple and straight forward. Good clarification

Venkat
United Kingdom | 24 June 2021Initial call was handled efficiently. Harry had knowledge of the matter to advise and not say that a solicitor will call you back, as it happens with most of the firms

Maureen
United Kingdom | 24 June 2021Spoke to a man called Harry so very helpful. Had a bit of a problem with the phone but he was so super professional and it was not a problem at all we are happy we have this company to help with our house sale

Dutybunny
United Kingdom | 23 June 2021Its been two weeks, since i instructed the purchase of my property. I had no responses from their appointed solicitor and requests to the homeward legal team to followup appear to have been ignored. They claim to follow up and call you back but never do. The agreement was that they would endeavour to complete in 21days, and i ensured this was written in to their quotation offer so that they take this into consideration seriously. But in two weeks, the other partys solicitor have not even been approached yet. Hope this review saves someone from unnecessary hassle.

Daran
United Kingdom | 23 June 2021Very helpful, with no hidden extras, highly recommended