After a delay at customs with my watch, customer service's could not have been more helpful. A special thank you to Leah who went the extra mile.

Fantastic customer service, my watch was delivered extremely quick. Second watch I have purchased, will definitely be back again

Just disappointed with the service I received.

👍 all ok but necklace smaller tha visual picture gave

Beware, this company advertises products they do not have in stock. I was contacted privately by email with a unique offer to purchase a £1062 Roberto Coin diamond necklace I had been looking at on the CW Sellors website. After clicking through and purchasing the item I received an email saying it was not in stock and would need to be purchased direct from the manufacturer in Italy. Why was this not made clear at purchase point? I waited two weeks with no update, at which point I came here to Trust Pilot and saw that this is how they operate! Many customers have waited months for their items and in some case the item has not arrived at all. I have now had to open a dispute with Paypal as I have no faith that will refund me my money. They are clearly a very dishonest company. I would suggest you shop elsewhere.

It was explained when ordering that delivery would take two weeks and it did. However after visiting their Matlock branch and purchasing items whilst there I was confident. I’m over the moon with the item I ordered and wouldn’t hesitate to be a return customer.

Simple, straightforward purchase, nice one CW. !

Good service love the necklaces. Arrived swiftly well wrapped up.

The personal service afforded by Peter at the Bakewell store.

Great service and quick delivery

Very quick delivery and a perfect product .

Always quick deliveries and keep you up to date every step of the way Always there to help . Goid selection of products

Wish I read the revsiews now . My order is still delayed. So many 1 star with the same issue. Still waiting. Customer service not great. I keep chasing. Strange thing is I can get the watch I want next day but already paid and now it's 3 weeks later still not going to get... Think twice before buying

Very pleased with stuff and service thank you

Easy process. Very good choice of items.

Fantastic fast service. Well packaged and sent with a fully traceable service. Wouldn’t hesitate to use them again.

Incredible service expert knowledge. It’s rare that a business does something so well rarer still that it is done with fantastic professionalism and friendliness.

Helpful staff, quick delivery, secure delivery and lovely quality earrings

The customer service is good. The product shipped on time.

Very helpful staff when making enquiry about item I wanted. Prompt delivery and excellent packaging.