C W Sellors Jewellers

King Street, DE6 1EA, Ashbourne, GB
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3.50
Based on 870 Reviews

5

63.33%

4

3.22%

3

2.76%

2

4.14%

1

26.55%
About C W Sellors Jewellers

Welcome to C W Sellors Jewellers. We are an independent family run jewellers, established in 1979. As one of the UK's premier jewellers we specialise in producing handmade fine diamond and British gemstone jewellery. Discover the most sought after luxury and branded jewellery and watches, shop in store and online with free UK delivery and up to 4 years interest free finance available. We are an authorised stockists of premium luxury brands including TUDOR, IWC Schaffhausen, Faberge, Breitling, Chopard, TAG Heuer, FOPE, Messika, Roberto Coin, Montblanc and many more. With over 40 years of experience our dedicated team of highly trained watch specialists, are on hand to offer expert advice, working closely with our suppliers to offer you the finest selection of highly sought after fine jewellery and luxury watches.

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Michael Duckers
United Kingdom | 04 April 2024

Always excellent jewellery snd watches been buying off you for a couple of years service and staff are professional and helpful 👍🏼

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Scott
United Kingdom | 04 April 2024

Good price ( black Friday). Good communication. Prompt delivery. I'd use again.

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Tracey Robinson
United Kingdom | 04 April 2024

I was given a delivery day but the delivery didn't arrive. When I called I was told the item was out of stock. Better communication is required as the item was a gift. The item then arrived a few weeks later without notice, luckily I was in

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Jeff
United Kingdom | 04 April 2024

These guys online at Jura Watches are simply a pleasure to deal with. Bought a watch and was waiting on an extra strap that needed to be ordered. They kept me well informed with progress & it arrived on time as estimated. Wouldn’t hesitate to use again 💯

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Mr Richard
United Kingdom | 04 April 2024

Would have liked com

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Richard
United Kingdom | 03 April 2024

Great company, service and price. Just bought another watch from Kristie who was very helpful. This is my fourth garmin fenix from them, and never been disappointed. Thanks

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Gordon
United Kingdom | 03 April 2024

got great information and prices for the watches ive inquired about, Kristie was very helpful and delivered all the info i required,thank you

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S. Wagstaffe
United Kingdom | 02 April 2024

I am delighted with the watch in general but there is a small problem which has not been resolved. The after sales service is not all that it should be.

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Rob Turner
United Kingdom | 31 March 2024

I emailed my enquiry on a bank holiday Saturday expecting a response on Tuesday. However Kristie was super quick to respond and I put a deposit down for my watch shortly afterwards. Great customer service 😊

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Starry
United Kingdom | 30 March 2024

I ordered a Whitby Jet and silver necklace for Easter for my wife, but it never arrived. On enquiring after Easter I was told that it had failed a quality check and therefore had to go back to the workshop. I was never informed at any time of this issue and was most disappointed when it never arrived; checking the post daily. It arrived a week later, but exceedingly poor lack of communication

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Andrew
United Kingdom | 29 March 2024

I bought a new G-Shock Forgotten Future from this company and when the box arrived and I got it in the house I found that it contained no watch but full of all the documentation. The package had been opened from the bottom and re-taped messily, whereas the top only had one layer of packaging tape. I immediately contacted sellers who responded that they would take up an investigation. The shippers, DPD, according to Sellors had taken the watch, and this was not the first time that this had happened. They provided me with pictures of the watch being packaged at CW Sellors. I then heard nothing from them so two weeks after the event emailed them asking what they were doing about this. In response to my email they suddenly said I had the responsibility to go to the police about the contracted delivery agent that they had hired. I argue that since they were the holders of the contract between delivery company and themselves that they had this responsibility. They then started to claim that I was the one who had taken the watch out, and there was no proof that I hadn't. This was at the same time that I bought a £200 Sinn watch bracelet from them, which arrived intact on the same day. They did not think to tell me to report this theft to the police, but only responded with this after I complained that there had been no action on the matter. I would have gone on happily thinking that they were dealing with the problem when they were not. Basically the where buying anything from this watch dealer. In your response to your reply, can you answer me then why are you said, "how do I know you didn't open the box.".

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D Moore
United Kingdom | 29 March 2024

Great experience with the assistants but the product didn't fit. Bit frustrating having to wait for extra links to arrive, the only downside

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adriangregory
United Kingdom | 29 March 2024

I was told the watch I was interested in was going to come straight from the manufacturer and it normally takes 3-5 days , so I ordered it 5 days later I asked where it was was told 5-7 when this time passed I was told another 5-7 days all in all it took a month. I purchased my watch from these as they had a good review but then found out after they have 2 trust pilots accounts check both then make your choice. I won’t be using them again.

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Fred Su.
United Kingdom | 29 March 2024

The service CWS provided with every attention to detail was second to none, keeping me informed as to the progress of my order throughout the transaction. This includes their obvious consideration and care taken with packaging and it's actual efficient delivery received promptly and safely.

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STEVEN CAVANA
United Kingdom | 28 March 2024

Good communication and quick delivery. Also offered a good discount

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Nicholas Dagnino
United Kingdom | 28 March 2024

Had a long wait for my Garmin watch but not at the fault of cw. Shipment was delayed from garmin. Great communication with cw put my mind at ease. Fantastic customer service. Very happy with my purchase and with cw.

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Mr Neil
United Kingdom | 28 March 2024

Good servce with helpful staff who kept me updated in the delivery process.

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Stacey Blackmore
United Kingdom | 27 March 2024

Great service & pricing, recommended

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Craig
United Kingdom | 27 March 2024

I placed a order for a Garmin watch was not in stock (not clear on the web site) and it took a month before became in stock. I had to chase up the order weekly before it became clear that they were in stock. No comunication about the stock issue. When in stock the coms and delivery was very smooth.

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Robert Kaminski
United Kingdom | 27 March 2024

Poor customer Service. Don't replay for emails. Selling items out of stock.

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