Prompt service, contacted to confirm appointment and shortly before arrival. Marcel was polite, clean and clearly knows his job well. Highly recommend

Excellent response each time that I have called. Experienced, professional and friendly staff. Will definitely use again in the future. A big thank you to all.

Marcel is a very professional and skilled engineer. He investigated the ice making compartment and identified the problem. Replacement parts are being sent. In addition he solved the problem with the tumble drier. He gave clear advice about the washing machine. He went the extra mile with helpful tips for other appliances in the kitchen.

Capital Repairs came out quickly to repair a broken fan oven. The engineer, who I think was called Romeo, identified the cause and even improvised to repair the existing fan, saving the cost of a new part. They therefore charged us just the call-out fee. I was very impressed.

Engineer let us know exactly when he would be with us, was prompt, courteous, pleasant, professional, clean and wore a mask in the house. Excellent service.

Had to wait almost a week (which is why I've docked a star) for Marcel to mend my washing machine. While testing the machine he also gave my other kitchen appliances a health check, making some useful recommendations, AND mended a sticking kitchen cupboard all unasked for and without charging extra. Amazing! I would definitely recommend Marcel.

Engineer, did I thorough job and explained what he was doing as he did the work. Work completed very much to our satisfaction. Many thanks

Organisation and engineers excellent. Sales needs a little more training

they turned up promptly and early which was good, but only as it seems because they charge so much for parts where their extra money comes from. i strongly advise calling numerous private individual repairers before opting for this company... i could have bought a new fridge for what it cost to come over and fix.

Heating element needed replacing on my oven. Superb service from Stuart.

Brilliant service and excellent crew

Very pleased with the quick call out time, they came the next day. The engineer was efficient and explained what the problem was. It was quickly fixed there and then as the engineer had the correct parts with him. I would definitely recommend your service.

Excellent punctual honest service from Charlie today

I contacted Capital Repairs UK from Australia. I was facing having to replace my whole fridge because no repair person here could get a part from Sharp UK, who refused to send us one with no explanation (or Sharp Australia). In a last ditch effort, I contacted Capital Repairs. Michael Pearce provided an amazing service. My request was, after all, quite unusual, and I knew absolutely nothing about fridges and provided what were probably really stupid answers to his simple questions - but he maintained his patience with me and was nothing but helpful.

My 18 year old microwave stopped working plus my 18 year old semi integrated dishwasher needed replacing. Capital Repairs told me that I didn’t need to buy a new microwave but they would repair it. So they took it away to their repair shop and mended it and it’s now working beautifully. In addition, Franco Mostert was extremely helpful from Capital Repairs in helping me choose a new dishwasher. A couple of days later x2 engineers from Capital Repairs took away my old dishwasher and replaced it with the new appliance. All very efficient and helpful. Thank you!

Good prompt service and lovely people satisfied ok

The engineer arrived as I received the text message saying he was arriving soon. I was told I would receive a text giving me an idea of arrival time so would have appreciated more than 1 minute’s notice! Luckily I was just returning from walking my dogs so met him at the door. He proceeded with the job without any greeting or discussion of the issue. The job was completed but he lacked any basic customer facing skills. Limited eye contact and monosyllabic replies to anything I said. Please work on your customer skills!

Engineer arrived on time very polite and friendly Would highly recommend this company

My fridge was making a lot of noise then I have to contact capital to send me an engineer which was quite quick then after that I waited for part to arrive. After a couple of days I have been contacted by capital that they’ve got the part and they booked an engineer again to fix it absolutely free. The same engineer came and fixed my fridge at present I’m very happy. They are very flexible, helpful and professional thank you very much for the work has been done in future I will definitely use them again also Ofer them to my friends. Also a special thank you to the engineer that came he was absolutely fantastic and professional.

Excellent service from a friendly, knowledgeable electrician. Parts available in the van to fix the issue, and tips for a new homeowner on other pieces of equipment delivered for free.