Always easy to sign up for travel insurance. Cover for a ski trip is great as we only had to take out ski coverage for the days we are skiing, not the whole trip. Easy and fast claim system. I highly recommend Freely.

Easy to use platform via the Swag app, affordable product which I thankfully did not need to use while overseas. Customer service was available to guide me through my specific needs.

Fantastic price, love that you can do add on’s if needed and choose specific days based on planned activites. Fantastic policy! Amazing price and super easy to purchase. Freely app is brilliant! Def recommend

It was so easy to book our travel insurance, everything was explained on the site & it was one of the cheapest too. We didn't make a claim but felt "insured"

Didn't need to use it but great price and cover.

SCAM SCAM ..waste of money ..DONOT buy this travel insurance as they won’t cover the expenses if your aircraft is delayed due to airlines fault . As a customer , this is beyond your control and you are NOT covered . This information is not disclosed when you buy . It is part of their fine prints ..what a joke

AWFUL. scammers. Used this company 3 times for overseas trips and had medical bills on my last trip which cost $270. They only gave me $20 back. Can see they don’t take care of loyal customers. WOULD NOT RECOMMEND Tried calling them and they were no help over the phone. Didn’t have anyone for me to talk to. Also have not responded to my emails. TERRIBLE SERVICE

It was very easy to navigate

Easy to organise the insurance at a good price and best of all wasn’t required to use it.

We took out Freely travel insurance for our 21 day holiday in Bali. Though we didn’t claim, the communication from Freely was great. They also communicated they had an app to download so you had everything on your phone. Price was very competitive and I would surely choose Freely again.

Great service good pricing and easy to work out what you need with insurance. The app is easy to use with all the information you require. Will definitely use and recommend Freely.

December 2024 and just back from 3 week trip to uk, difficult weather etc etc. Freely app highlight was the ability to select, at the last minute, for days when car rental accident excess needed to be covered, was easy and saved quite a bit ie avoided paying for all the days the car wasnt being used. The app is very easy and clear to use.

Hoping for a great holiday, but knowing if something goes wrong you are covered.

We will never insure with you ever😒 My husband got a "Community acquired pneumonia" which anyone could get, in Bali, but typical insurance,got out of paying hospital bills by saying his autoimmune illness, (which has been managed for over 12 years) was the cause!! Insurance companies go under the umbrella of dishonest humans, like car salesman & politicians. Let Karma prevail !! We are only pensioners & had to borrow the money for holiday bills.

Although I never needed to use freely on our trip , it was reassuring to know they had my back if needed.

Easy website to navigate. Fair pricing. Great contact. Email before I left on my holiday and an email to welcome me home. That has never happened before Thank you. Nevertheless I had a problem free holiday, I have every confidence that if it didn't, I would still be well taken care of.

Good policy suits my needs

We did not go, had to cancel as our carer that was driving us to Melbourne and travelling with us was hit by a car the day before leaving and was hospitalised and needing surgery…I am 79 and my friend is 85….have been in touch with Freely and we were informed that we are not entitled to a refund…not happy, thought we found a good insurance company but very wrong…..the carer that was hospitalised was the daughter of the friend that was travelling with me, disappointing and very upsetting

Thanks for the well priced coverage, next time I’m away I’ll organise insurance with you again.

We recently travelled to Vietnam & Cambodia and covered the holiday through Freely. The premium was very good and the insurance easy to arrange. We also used the Boost cover for one day to cover us while on a motor scooter foodie tour in Saigon. The cost of that boost was amazingly cheap. We were very happy finding the Freely app based insurance as we were able to get clarification on certain covers (such as the Motorcycle boost) via their chat which gave us confidence when travelling. The crew at Freely were very good. So much so we’ve insured our next holiday through them.