If I could choose no stars I sure would . Woke up today to £24.95 pending on my bank account . No way did I sign up to these scammers , I can barely survive without paying money out for nothing. Luckily my bank is going to sort it out for me . These companies need to STOP !!!

Scam scam scam. They say it's a free credit report and then steal money from your account.its a scam they will steal your money

These bastards, I didn't subscribe to them and they still took money from my card, luckily I blocked them on the forums

This company is currently underinvestigation, hopefully the people that have been scammed will no longer see a disgraceful low down people that run this horrible scam. they will eventually be locked up in prison we're they belong

Fraudulent Company, pls refund my £24.95 who fraudulently took from my account, I did no do any business with you guys that have warranted you taking money from my account. Refused my money plssss. Else I will take this matter further with the law.

They've been taking £19.95 off a friend of mine for months who had no idea about it.

This is a day light robbery and the authorities have to stop this company from operating under the law. £24.99 from people”s account is ridiculous. No direct debit setup or standing order. Is is insane.

As per other users, my information was also sold via a 3rd party whilst searching for a loan. If anyone has experienced this issue please contact your bank ASAP. UK residents also have a right to erasure under GDPR laws, here is a template you can tweak to send to their ‘customer support team’ (I can’t share the email address on here, but it’s ‘support(at symbol)creditgenius.co.uk) Subject: Request for Deletion of Personal Data and Account under UK GDPR Laws Dear Credit Genius Data Protection Officer, I am writing to formally request the deletion of my personal data and account in accordance with Article 17 of the UK General Data Protection Regulation (UK GDPR). As per the regulation, I request that you: 1. Erase all personal data you hold about me, including but not limited to data associated with my account, financial information, and any communications or profiling data. 2. Provide confirmation once my data has been erased. To facilitate this request, I have provided the following details: • Full Name: [Your Full Name] • Email Address: [Your Email Address Used with Credit Genius] • Account ID (if applicable): [Your Account ID or any reference number, if available] Please note that this request is being made under my rights as a data subject under UK GDPR. If my request cannot be fully complied with for any reason, I kindly request a detailed explanation, including the specific legal grounds you are relying upon to retain the data. As stipulated by the regulation, I expect confirmation of the completion of this request within one calendar month of receipt of this email. Thank you for your prompt attention to this matter. Should you have any questions, you can reach me at [Your Contact Email or Phone Number]. Kind regards, [Your Full Name]

Thus is a huge scam... £24.95 taken from my account when I gave no details or sign up. Luckily for me I am with Barclays bank who were brilliant and have stopped payment. These sort of companies should be found and totally disabled. Do not try this

These people keep taking £24.95 from my account every month, I don’t know who they are or how they got my details but I have never given them permission neither do they benefit me any way, I have emailed asking them to stop and no response.

This company has taken money two months in a row!! I never gave them permission to withdraw money from my account. I am already very short of money and they have caused issues for me. I want a refund. I’ve reported them to my bank and will also be contacting the police

It’s a scam they took my money 24.95 without my consent they are scam

Stop taking money without consent would be a start criminal

Never heard of this company and they just tried to take £24.95 out of my bank at 7 o'clock on a Sunday morning.need to go to the bank in the morning and hope they can block it.full on scam company

They charged money without my knowledge of it I just enquired loan, and trying to reach them but no one is receiving calls nor replying back. Very ridiculous service. Save ur self don't browse this company.

Scam. Do not sign up to it.

24.95 has been taken from my account out of no where and their number can’t be reached . They are just scammers I guess .. I’ve emailed them and no one has responded to me yet 🤦🏽‍♂️..

This company took £24.95 out of my bank account without my knowledge or permission yesterday leaving me with £5 left in my account , I have tried to call their phone number multiple times to speak to someone to get this resolved and get a refund but it just keeps ringing and no one picks up my calls.

Scam company. I have a payment pending & my bank won't do anything until the payment has cleared. Same story here I tried to apply for a payday loan and now I've had £24.95 taken from my account. Never signed up to anything so I'm not impressed at all. Absolute scum!

24.95 was taken from my account without my permission ! Have no idea for what ! Fraud