Sham of a company, would be zero stars if that was possible, 2 x £24.95 payments taken from account. I have been emailing back and forth with them, basically getting fobbed off. They have advised they have refunded me, however to the bank and now the bank has to pay me!! Total and utter crap!! Spoke to bank who also confirmed that, I will be speaking to ylthe financial ombudsman as well, hopefully they can help.

I never subscribed with you and I don't give you the accept to take money from my account! This is scam..!!!

Scammer Tired to charge my account for nothing !!!!!

SCAM, took money from my account without my consent. I didn't sign up for anything. Still trying to claim back. No idea who this company is.

I never heard about this company ,and they took from my bank account 24.95 pounds,i try to contact them but the email address is not recognised, also I did forgot password to see if I’m registered, of course my email is not recognised, they are a scam company i report to my bank. SCAMMERS THIS IS WHAT THEY ARE. I WILL TAKE THIS FURTHER,

Scam!! I’ve had £24.95 taken out of my account for something I haven’t even signed up for!!

Wanted my card details including my CCV number to agree my loan. I declined. Obviously a scam

SCAMMERS!!!! JUST HAD TEXT FROM MY BANK TO SAY THEY HAVE REJECTED 2 PAYMENTS OF 24.95 FROM THIS COMPANY ON MY CARD. I'VE REPLIED I DO NOT ACCEPT THESE PAYMENTS. THANK GOD FOR SANTANDER. WHO THE HELL ARE THESE SCAMMERS?. YOU CANT EVEN ENTER INTO RECURRING PAYMENTS ON A BASIC CARD BASIC ACCOUNT BUT THEY HAVE STILL MANAGED IT BASTARDS!!

I never heard about this company ,and they try to take ftom my bank account 24 pounds,i try to contact them but the email address is not recognised ,they ar a scam company i report them to police

Never heard of this company until three weeks ago when two payments, in the same day of £24.95 were taken from my account, searched the company, put in my email, didn't recognise....clicked to reset password, couldn't reset as I don't have an account with them, contacted my bank and had the money refunded to me, and a block was placed to stop them taking anymore...Sunday just gone(1.12.2024) another two payments of the above amount taken from my account, as the payments are pending I can't claim it back yet...have emailed the company, with no reply...searched my emails and SMS to see if I had any previous correspondence with credit genius, nothing,so how they got my bank details, I don't know, looking on their site there is a monthly subscription for £19/pm, so don't even know where the 24.95 is coming from, especially as there are two payments being taken in the same day...I will be reporting this company to the fraud team of my bank, the ombudsman and any other services related to fraud etc...stay away and report straight away if any unauthorized payments are taken...waiting for them to reply to this review now and spew out their bs lies as I have noticed they've done the same to certain reviews on here.... SCAMMERS AND FRAUDS!!

Cancelled my subscription three months ago, but they still trying to take money from my account. Was in situation to change my bank card because of this genius ,,, Looks like a scam!

Stop trying to get £350 out of people trying to get a loan misleading and trying to miniperlate people praying on people to extract money from them all in all loan company's such that redirect you to credit genius are scamers

Misleading and confusing. Whilst applying for a loan, you are asked to enter your details to this company. At the time, after doing so it made no sense as to what they were offering, so immediately unsubscribed. Alas they have, a month later taken out a fee that I had not knowingly authorised, believe me the fee they have taken I certainly would not have agreed to nor can afford! A very misleading service attached to other company’s services.

Why did you take money from people account , I want my money back !!!!!! People try to apply for loans trust you ….and you steal money from accounts ! Shame on you !

Credit Genuis or whatever your name, you are one of those scammers that take people's money without rendering any service same as scoresmasters.

Scam scum of earth

Seriously cost of living crisis and you people are trying to take money without authorisation nice time disgusting company should be shut down

Didn't authorise them to take money from account..Details were taken to verify identity only or so it was stated. Never proceeded or used their service Really unimpressed.

They’re scammers, they have been trying to take different payments out of my bank account… and I told my bank to block and decline their transaction… because I do not know them. Serve them right trying to take money from my account that they will never never ever get! Shame on them …

Clearly not a legitimate company especially when they are openly accusing customer of making false claims. Credit Genius is an absolute scam. They’ve been charging me for a service I have not received and trying to reach them has been a complete nightmare. There is no way to speak to a real person, no customer support to address issues, and no option to cancel this sham of an “agreement.” They’ve created a trap designed to milk money from customers while staying completely out of reach. I’ve wasted hours trying to get a response, but they blatantly ignore every attempt to contact them. It’s beyond clear that Credit Genius has no interest in providing real service—just in taking money from unsuspecting customers with zero accountability. Stay far, far away from Credit Genius. This company is dishonest, unprofessional, and nothing short of predatory. If I could give zero stars, I would.