Scammers they don’t make it clear and then take your money I was looking at loans 2 weeks ago must have signed up with them and they’ve taken £19.95 didn’t email me or arrange any sort of payment date like other companies do just took the money DO NOT sign up with this company

Same thing happened to me applied for a loan next thing you know money is being taken £19.95 cannot cancel it either, bank has to block your card and send a new one out... have put a fraud complaint for the merchant also, hopefully these get caught and pay for their mistakes... and also asif it says its a verified company... should be ashamed of yourselves, all i will say is karma will bite you

Scam. Be careful, this company tried to take money off my account today and my bank blocked it, be careful this SCAM COMPANY

This company took money from my account today without permission. I've never heard of the company and haven't signed up for anything. They took £19.95.

Went on to my internet banking today and this company has stolen £19.95 out of my account I have never heard of this company and have never signed up for anything.contacted my bank this morning.They have cancelled my bank card and will refund me the money and also send me a new card.total thief’s BEWARE BEWARE .

This company have taken £25 from my account without my permission I’ve emailed them and I’m waiting for a reply I will call my bank and advised them I haven’t got a subscription with this company

I signed into my bank account now and unfortunately the company took £19.95 from my account. I don't have an account with them nor did i make any purchase.

I signed into my bank account a moment ago and there was an attempt made to deduct money from my card a sum of £19.95 Lucky for me I only had 4 pence on there so that payment was canceled.

This happened to me also. I just received £55 in my account, checked my online banking it was there. Went to town to get money out of the ATM insufficient funds. Credit Genius have taken £19.95. They must know when money goes in! I have emailed support and also used the contact firm for a refund. I’ve also contacted my bank who said that the payment is still pending, meaning the merchant has not yet collected the payment. I am in the process of trying to get this back from the bank or credit genius. Do not stand for this! Haven’t even linked my bank account and don’t need the stupid company for a credit report as it’s not even full/accurate and I have Experian. Scam company!

i’m actually on the phone with my bank right now about this company who i’ve never heard of and keeps taking £19.95 out my account with out my permission

Taken money without my permission reported as fraud. Opened case with my bank

Scam scam scam! I didn’t know I have been subscribed to this service until I saw the payment come out of my account. Be aware this is a reoccurring payment that needs to be ceased by your bank account. I have raised a complaint with the company to try and get my money back

This is a total scam! You think you are applying for a loan, however they have zero intention of giving you said loan! What you are actually doing is committing to a membership of £19.99 a month for some fake promise of future loans and better credit!!!!! STAY AWAY

These just took 19.95 out of my account I font even know who they are, trued phoning but silly automated thing. These are a con artists scamming people out of money. Will be phoning the bank about this fraud.

ridiculous company dont even know how ive joined this its jsut randomly took 19.95 out my bank, sent emils, tried ringing no anwser even tried signing in to see if ive even got a ccount and all it does is ask for verification by putting my bank details in!! currently ongoing a investigation with my bank!!

DO NOT EVER TOUCH THIS COMPANY. I was looking for a car loan but got re-directed online to Credit Genius to build my credit score. It offered me a 30 day free trial but wanted my bank card details to verify my identity. I was made to set up an account with Credit Genius but when I went into it, they wanted me to sign a Consumer Credit Agreement for a year at £19.95 per month. I never signed it. Emailed them to cancel my trial but 30 days later, they took £19.95 off me. I have had to go to my bank today to cancel my debit card and issue me with a new one. I don't know how Credit Genius get away with this? It is purely a scam. I just don't know how they get away with it. I will never ever again use my bank card details to verify my identity. PLEASE DO NOT EVER USE CREDIT GENIUS.

Where do I start with this company. They falsely lead you as if you are going to get a loan, but before you get the loan, you need to pay for a subscription of £19.99 . Anyway, once they have got their grips in to you, they put you into a " CREDIT BUILDER " It is actually quite clever what they do. They prey on people with not a lot of money and give them hope of a loan to keep their home running, shopping, heating etc...But they are clever sods because they have actually just trapped you into a Web of deceitful lies. And, who is the one paying? It's the poor individual with money to just get by with and snatch £20 quid of you each month, for what? Something that other companies do for free, so people out there, shop around first and ALWAYS read the small print. I found the cancellation button within minutes, so I was pretty lucky. As a company I can not express myself as I would liked to, but the universe needs to balance its way round and karma is a dish, served cold!!! So please, please, please don't touch this company. Keep your hard earned money to yourself. I really do hope they reply to this, because they should be ashamed of themselves. RANT OVER!!!

Never heard of this scummy “business” until they started taking out £19:95 payments weekly. Still hasn’t been resolved.

If I could give no stars it would be so, do NOT have anything to do with this rip off of a company! Stay away

I’ve had 19.95 taken out of my account that i have no idea who credit score is so would like the money put back into my account