Frank was very helpful

Grace was perfect. She helped me and took care of everything. She was very efficient.

Mj was very helpful in replacing my order that was canceled by mistake.

Ordered a spendy Toto Toilet. Lightening fast shipping. Item arrive double boxed and surrounded in foam. When unpacked, it had a crack in the tank. Called Plumberssupply and they answered after 2 rings. Immediately shipped a replacement after receiving pictures of the damage. Excellent personalized customer service no longer seen in today's world.

I ordered a pop up drain and could not get current status of my order. I called twice and still not clear if my order will be delivered.

Ann D was polite and super helpful helping me find a product that was in stock and would meet my needs!

MJ Geana was very helpful in getting me the information I needed to complete my order. Thank you!

Frank was friendly and efficient in getting my return handled quickly. Thank you!

Excellent customer service. An agent picked up the phone after the second ring. Very refreshing not having to waste time with automated menus, music, company advertising and nonsense such as 'You are very important to us'. In two minutes everything was taken care of in a friendly and efficient manner. Thankyou

I called to follow up on an order and Ercel was so helpful and had such a lovely manner on the phone. He got my information to me immediately.

Rita was nice and took care of the issue.

I have been ordering furnace units and parts via Plumbers Stock for years. For the first time this year, one of the units came in defective. There was some confusion during the replacement process but our customer service rep (Ercel) stuck with us the whole way and responded quickly in response to questions and concerns. What I considered to be modest and reasonable requests were met with accommodation that went well beyond my expectations. Plumbers Stock is a great company. I cannot recommend them highly enough.

Besides a few little snags setting up my account I am very happy with the help I have received from Ria. I am still waiting on my order but so far this was the best price a round

Because her professionalism, fast understanding of my needs and immediate solution, make Grace a really valuable asset to your Company. Thank you.

Grace was super helpful in resolving a credit card issue with my order.

My original order was complicated by a mix-up on my credit card. After receiving information from customer service of the problem I was able to contact Grace (customer service) and she was very efficient, courteous, and professional in resolving the issue and fulfilling the order.

Mj was very helpful in updating my CC number and shipping my product.

They always respond quickly I had an order from months ago but this part was out of stock from Delta they finally sent it. Thank you

Frank was very helpful in processing a backordered part for me.

Frank was friendly and very helpful to resolve our situation. A good experience all around !!!