I HAVE JUST SIGNED UP FOR IDENTITY FORCE WITH ALL MY INFORMATION. SO FAR, GOOD.

1. No compatible with Safari browser 2. Says "Get More Protection" and give you a % but then links to a page with zero guidance as to what you need to do to increase your protection.

can't find your telephone number and your site won't allow me to finish regeristering

poor customer service

Should add LinkedIn to monitoring tool.

The account set up does not go smoothly. Links in the welcome emails do not work and the credit monitoring answers to the questions do not register and instruct you to contact member services. I am leery about the level of protection I will get from a company that has so many new member account set up glitches.

Your instructions lead to dead ends. Says to adjust alerts, go to Dashboard and select My Services, which is no where to be found.

unable to finish registration online

Filled out all the fields and entered saved only to get an error message and to call customer service.

You guys send me an email about getting a free credit report... I click the link and can't find out how to do it after logging in. I looked everywher, I think, and no luck... What am I missing?? It would have been great if the email for the credit report had linked me directly to the free credit report offer. -Jon Forsberg Northstar Anesthesia

Can't login to see my alert as it says I need authentification which my husband just had to do and it is still not working

I was reminded today of just why I chose ID Force in late 2017. My past interactions with customer service have always been pleasant, and today I needed some clarification on a few of the coverage features of my plan and that of my wife’s, too. Wendy took my call, and she answered every question perfectly. Most importantly, I was impressed with her level of knowledge, professionalism, friendliness, courtesy, and patience.

The credit scores are wrong. My credit scores are in the high 700s. I have even been over 800.

Not sure what is going on. New member - tried to get my wifes info put in, I paid for both of us... or at least at sign up I did. I input all my bank account info and it appears to have not taken... when I tried to input again, I got a red bar saying to call customer service but when I tried to click on the call button, it did not work? So I googled and got a CS number - called and was on hold for over 10 minutes... at work so I had to go. Will try to figure this out after work. If I cannot get any satisfactory results, I will cancel tomorrow.

The format was much easier when you could scroll down through all of your accounts. Being able to see everything at a glance and with much less aggravation. It may cause me to cancel my account and seek something more like you had before.

I am an older person and have trouble doing any thing on the computer and the IRS gave away all my personal information on October 17 2017 and notified me that I should get in touch with you to set fraud alerts. I could not do it on the computer and your wonderful employee Meredith has just spent well over an hour slowly and carefully walking me through the process to a point that an authorization person has to help me finish so that I can get the fraud alerts, if and when someone, attempts to use the information the gov. gave out. Meredith was the most caring, patience person I have ever talked to. Thank you for having her on your team.

I appreciate the reporting .

The website update and changes are not working out for me so well. Credit score does not display, always loading, even if it's the same until the next refresh. The whole page is not well thought of nor easy to check certain items. I'm just not liking it at all. I liked the previous site better, to be honest.

The user interface of IdentityForce is limited. I hope the technology IdentityForce uses to monitor customers' identity is better than the company's web site!

I do not understand why my passwords are needed for my bank Accounts