RP CS Stephen was able to quickly help me with my problem.

Great Company and Customer service!

Easy transfer process. Actual human support. Very good communication through email. Good pricing. Good website.

Great service!

Professional service

the representative answered my questions accurately

Terrible company when trying to cancel your account. They don't let you do it online, they make you talk to someone and in my case, several times for hours.

RP CS Stephen has been very helpful, swiftly resolved my issue while being very kind in the process!

RP CS Stephen was awesome! Very professional. He helped me to go through all the steps required to reset my phone network settings and my voice calls started working!

Very serious staff, her seriousness helped me a lot

RP CS Stephen was extremely efficient and helpful

Very easy to get set up and working.

N.A.,..For now..

cs Miel was the best she help me solve my problem in minutes whereas when i called they didnt even fix it for me and told its not possible .

Red Pocket customer service and help desk are excellent. Help me to resolve a lot of issues

Julio is very helpful and friendly and patient. I'm not the most tech savvy but he is always patient with me.

RP CS Stephen deserves a medal or a trophy! He was so much help to me in getting my number transferred to Red Pocket. He was patient and very helpful! Thank you Red Pocket! Highly recommend!

helped resolve my issue

Service is working just fine. The price is great👍.

Gave them another chance and they screwed it up again I had four lines, asked to add two lines back after an attempt to leave to what ended up being an even worse service (hello mobile)... But when I came back I was forced to use another credit card. Then with my exact same personal red pocket created a separate billing account. After spending more than hour with their support trying to avoid this... we gave up for the moment. Then came the real nightmare over the next three weeks trying to get the two phone numbers ported in. FIVE TIMES I had to ask hello mobile to unlock the numbers, because RedPocket could never get to the number transfer within the 72 hour window before the number was locked again by Hello Mobile. I finally asked RedPocket "What's the plan?" in an email, they didn't respond so I unlocked the number again to have it transferred to Boost. Then without replying to my email, RedPocket intercepted the first number and added it to the RedPocket account. The timing was insane. You can't make this stuff up. They can't do what you want them to when you want them to, and when you no longer want them to do it, they then magically within a few hours intercept the number and charged me, right before going out of town for three days!!! I was then left with no cell phone service for my trip. Was using wifi to look up directions and writing directions on paper. Took me back to the early 2000s. Not a big deal, but still somewhat comical timing. So I had no choice but to call them and get the cellular service going. Since I needed hotspot during the trip I then asked for hotspot to be added to the account... after no less than five calls with RedPocket support, they couldn't figure out how to get the hotspot to work on my phone. So I was getting on unsecure public wifi. I'm sorry, but it has been hell to get anything done with redpocket. The cellular data at RedPocket is poor too with some key sites I need to access "timing out." The only reason to keep trying to make things work with an existing carrier, is you know that every carrier is a pain in the butt to work with. Leaving one pain for another is the only thing that keeps you with the current pain. Once upon a time I worked with metro PCS and before they were bought, their support was awesome, every time, even on the hard issues. But they don't exist any more.