RedPocket Mobile

2060-D Avenida De Los Arboles, 91362, Thousand Oaks, US
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4.50
Based on 899 Reviews

5

80.42%

4

4.12%

3

1.00%

2

2.11%

1

12.35%
About RedPocket Mobile

At RedPocket, we know you want a wireless carrier that gives you control, not complications. You need unmatched coverage, predictable pricing, and real customer support—without the usual headaches. Big carriers raise your rates and lock you into long contracts. Discount carriers force you to compromise on coverage or switch phones. You shouldn’t have to choose between affordability and quality. Here’s how RedPocket is different: - Nationwide 5G on Any Major Network – Choose from any major 5G network and switch anytime. - Lock-In Low™️ Pricing – No price hikes, no fake promos. Your rate stays the same. - 2-Minute Care™️ – Real human support in two minutes or less, in six languages. No contracts, no surprises—just the coverage, price, and service you deserve. Switch to RedPocket today and experience Your New Ultimate Cell Carrier

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Bettina Alejandra
United States | 23 October 2023

Perfect. I recommend everyone to get on it.

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Dale E
United States | 22 October 2023

Great service and price as always. I've used RedPocket for the last 6 years.

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Beth Bohm
United States | 22 October 2023

Stephen was very fast at fixing the problem with my sms messaging. I wasn’t able to send pictures between android devices and iPhones until he fixed the issues.

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Dawn White
United States | 22 October 2023

I’ve been trying to activate my esim for 4 hours now and the customer service is useless. I have had no phone service and can’t text or call anyone. This is probably the worst plan I’ve ever used in terms of activation, I’ve never had such difficulties with simply porting and starting service. If only I didn’t transfer my phone number over to this horrible plan

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Hari Moyyi
United States | 21 October 2023

Excellent service and support!! No issue with network! Very good!

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Julian Searcie
United States | 20 October 2023

No complaints service is great ...prices are fantastic.customer service is knowledgeable.. I've spread the word about red pockets.superior service.

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Brian Hudson
United States | 19 October 2023

Quick and easy refills plus activation was eayy

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Herman Hofer
United States | 19 October 2023

Great service, great coverage, great customer service, Easy to get started

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Mike W
United States | 18 October 2023

CS Leslie got me back up and working, a HUGE help. 5 stars to her. Thank you very much, now I hope I'll be happy with Red Pocket. RW

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John
United States | 18 October 2023

The best plan for emergencies. The service is great so far.

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Thomas Gardner
United States | 17 October 2023

No problems with the service that is the main thing that so great about Red Pocket

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Ashley Miles
United States | 17 October 2023

Both my son and daughter had the unlimited plan. (which isn't unlimited) We were traveling and they both used up the “unlimited high-speed data” and data on my daughter’s was completely suspended from her plan because they thought she had used too much. I contacted them by phone and was told I could purchase another plan or add more data. (adding more data wasn't an option online) so I renewed her plan like I was advised to and while purchasing it gives you the option to forfeit the rest of the previous plan which I agreed to. When she lost Wi-Fi she still didn't have data so I contacted RED POCKET again and was informed that since I bought the same plan as she had before it would renew on the renewal date and that they couldn't add it at that time but I could purchase another plan that wasn't the unlimited plan that I had already purchased but I would lose the $45 on the one they put in the stack instead of applying it. So they wouldn't apply the $45 plan I bought even though it says you can at purchase and if I changed to the $30 plan they would keep the money off the $45 plan I had purchased. Two different people agreed that it was an issue on their part but never once offered to refund my money or add high-speed data. All they would do is turn her slow-speed data back on. The next day I contacted them to get my transfer pin to switch carriers and was informed then after 3 days of dealing with them that if the number was transferred I wouldn't be able to receive a refund on the $45 plan. So after 3 days and over an hour on the phone I was finally told that my refund was submitted. That was yesterday so we will see if it happens. They are ripping their customers off please be careful using them if you decide to!!!!

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Marianne Duggan
United States | 16 October 2023

Great customer support. Great service good price

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Farzana Akter
United States | 16 October 2023

I have a chat with RP CS Jennie which is so nice. She resolved my sim activation issue with the chat. I am glad to her assistance. Thank you.

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H H
United States | 15 October 2023

I ordered iPhone 15 PM, and the color I ordered was out of stock; I reached out to RP online CS got my color changed, and received my new phone in 8 days. Great customer service!! It took 5 mins to port the number from Visible to RP. The download speed was 2-5 Mbps throughout the day, the online CS reset my account and enabled the hotspot. The next day, I ran a speed test compared to my work AT&T iPhone, the download speed is faster than AT&T. I also loved the international calling and texting feature. I'm glad I found RP, their plans fit my needed.

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Janet DuVall
United States | 15 October 2023

Love Red Pocket Mobile, best customer service, cellular service has consistently improved & surpassed all other carriers like Verizon, AT&T, Sprint & T-Mobile, I can’t afford those carriers & now having experienced all of the high & budget mobile carriers For me Red Pocket Mobile is actually BETTER IN EVERY SINGLE WAY!

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JMT
United States | 14 October 2023

After TracFone denied the number transfer, I got on the phone with the first Redpocket rep, explained what was happening and that TracFone did this to my husband's transfer 3 months earlier and he immediately got Redpocket porting to make the transfer. Perfect service!!!! And, I am very happy with the plan I have and connection. Thank U!!!!!

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Jon L.
United States | 14 October 2023

Onboarding from another MVNO was pretty quick and painless. The website could use an expanded help section, but so far so good.

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BA KE
United States | 12 October 2023

I had 8 chats with tech support over the last few days and only one was able to resolve my phone not making calls. It was Leslie- if you get her, don't end the chat!

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Natalya Yakubovsky
United States | 12 October 2023

I would like to praise a customer service representative Ven for being very professional, and patient while helping me with making my phone line work. The company should be proud to have such excellent employee. Thank you so much! Natalya Yakubovsky.

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