Great Service at a great price! Never going back to the big three! Only thing I wish they could do was smartwatches!

Good customer service

I was chatting with RP CS Stephen and he was really helpful with the issue I had with my network connection

They take your money for a payment, but do not credit the account. I had autopay on, had money removed from my bank account, but redpocket still disconnected because they somehow didn't register the payment. I cancelled the autopay and now EVERY month I have to pay, then call and wait on hold for 20 minutes or longer while they try to credit the payment to the account. Getting ready to switch carriers again because it's not worth the money I save to have to spend 30 minutes each month on hold because they don't know how to correctly process a payment.

Good company

Leslie was very responsive and asked the right questions. She didn't make me to through too many steps or repeat the steps I've already taken. Walked me through everything and resolved my issue quickly.

Very affordable prices with great range of choices. Always works as well as a big carrier, never have to think about my service, just works. Customer support chat is always fast and helpful. Thank you CS Leslie for quickly helping me with my problem.

"RP CS Jennie" helped me resolve my issues. It wasn't fast, but she was patient. The main issue was that even though I paid $30 when purchasing my SIM card on eBay, the $30 hadn't been credited to my account. Redpocket.com was saying "Need Initial Refill, $30." So that is something Red Pocket should work on, to make the activation experience go smoothly.

Excellent help, was fast and friendly. We were able to get my number ported in 15 min.

I had an issue with my plan and at first customer service was lacking, but then when I retried and was connected to Marlone, he did an excellent job and understood the frustrations I faced! Overall, they are excellent, but their customer service never fails to impress! Thank you Marlone!

Always a pleasure to deal with their customer service, thank you for always providing quick help! Fast fixes always =) -- Thank you Leslie!

Clear phone calls and lightning fast data

I love the low monthly price, the ease of setting up my account & the fact that my service doesn't drop for 2 weeks a month like it did on Verizon

Sound, reception, and connectivity is seamless and of good quality. No hitches or dropped calls.

One of the worst customer service company I came across. They don't know what to do and how to install esim on the phone and keeping on hold for two hours for no reason. Shame on them. Please don't even try to get this company.

Same dependable coverage of the big 3 providers for LESS!

Problem solved in one chat session.

Jennie had an answer for everything! The best help i could have asked for. Was treated as good as gold! Shout out RP CS Jennie!!!!

Wilfred was the best rep I’ve ever had help me. Very helpful and patient and helped me through the end until my phone was working!

CS Wilfred was an excellent help. I have had constant problems with my plan after joining Red Pocket, but I really believe Wilfred and the tech team got to the bottom of the issue and fixed it. Thank you guys so much.