fixfactor.co.uk

136 Kingston Road, SW19 1LY, London, GB
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5.00
Based on 247 Reviews

5

91.09%

4

6.07%

3

0.81%

2

1.62%

1

0.40%
About fixfactor.co.uk

Fixfactor is the high standard mobile phone, laptop, drone repair service and data recovery specialist. We put the workmanship and your general experience on the first place. We aim to get your devices repaired in under 1 hour. We fix anything like broken screen, back panel, charging port and software issues. Actually we prefer to think about it as we would repair your bad day, ruined plans, access to your memories, unanswered important calls and not replied friend’s messages. Do you really need another mobile phone if we can fix the existing one ? Visit our London repair store or just send your device for a quick turnaround. We will do the rest. Don’t just take our word for it, read what customers say on Google or Trustpilot.

Contact Info

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TJP
United Kingdom | 06 June 2018

Plenty of choice in this market, but this company seemed to offer what I wanted. Accidentally dunked my mobile in the sea and wanted the best possible chance of rescuing my data, although I knew this was a long-shot. I'm electronics-trained so know what to do, but I didn't have the diagnostic tools or ultrasonic cleaning. I was kept in touch with progress, which was good, and their final verbal summary was appreciated. Unfortunately, my motherboard was beyond repair, but at least I know I've done all I can, thanks to Raphone.

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Marc Greenhill-Jeffery
United Kingdom | 03 June 2018

Good service.

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Cairn Carrbridge
United Kingdom | 22 May 2018

Excellent customer service, great communication and a very fair price. Would have given 5 stars, but it did take a little longer than advertised as they had to order a part in (my phone is a Xiomi MI5) but if you've got a Samsung, iPhone etc, I'm sure they'd have it in stock and it'd be a lot quicker than my obscure Chinese tech. The new screen is 99% as good as the factory original, but 100% better than a cracked one. Thank you.

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Gianluca
United Kingdom | 08 May 2018

Brought my Macbook Pro for a battery replacement and Raphone provided an excellent service! Battery replaced while I waited, and, after using it a few weeks, I can surely say it is a great product. Battery performance increases after 2-3 initial full cycles.

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Richard Thomas
United Kingdom | 26 April 2018

Fast and efficient with excellent communication.

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Peter
United Kingdom | 24 April 2018

It's the second time I've used this service and it's great to have them extend the life of another perfectly good phone. They are straightforward to deal with, prompt, do good quality work and actually pick up the phone when you call. Very happy. Thanks.

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Nathan
United Kingdom | 17 April 2018

Top service, super speedy and high quality workmanship. Would highly recommend.

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Bob Macc
United Kingdom | 16 April 2018

Excellent communication, very good service.

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Scott
United Kingdom | 11 April 2018

Quick, honest, polite service and fixed my Xiaomi screen. Would use again, thanks!

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Amanda
United Kingdom | 02 April 2018

Good repair. Quick and helpful.

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John Hudson
United Kingdom | 02 April 2018

Sent phone for new battery and was kept in touch with progress. Returned phone very quickly. Thought I had an issue which they explained how to correct. It did. Would very highly recommend these people.

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Louis
United Kingdom | 30 March 2018

The 'phone was assessed swiftly and I was given the information needed. I didn't proceed because I decided that the cost of the repair should go towards a new Motorola. The old mobile was returned rapidly and packed expertly. Very pleased with the Company and confirms very favourable reviews.

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Robert Bowman
United Kingdom | 22 March 2018

I can't praise you guys enough. Superb service and faster than a cat with it's tail in fire!

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Chris Kelly
United Kingdom | 21 March 2018

Most affordable and professional service in the UK sent my phone over from Belfast and was repaired and on its way back the next day. Phone fixed Was a pixel 2XL

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Michael Davenport
United Kingdom | 19 March 2018

If you have a Pixel 2 XL and don't fancy sending it to CTDi in Poland (as the Google Support website suggests) then you should visit these guys. Great customer service and incredibly quick turnaround. They were able to fix my cracked Pixel 2 XL in 90 minutes and the results were flawless - you'd never know that it'd been smashed in the first place.

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Suraj Desai
United Kingdom | 16 March 2018

Great customer service. I was very impressed by the speed of response both via emails and phone calls as Raphone were super quick. They kept me up to date on the progress of the phone and couldn't have chosen a better company to use. Highly highly recommended if you have any phone issues. Plus, mine was a hardware issue that most people couldn't fix but Raphone sorted it out perfectly!

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Jeff Bosworth
United Kingdom | 05 March 2018

They did exactly as they said, replaced the charging port on my surface pro 3 - probably the most difficult laptop to make any repair to, involving stripping down to get at the part for replacement. There aren't many companies out there, prepared to, or capable of, repairing surface laptops - excellent work.

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Grant
United Kingdom | 21 February 2018

Excellent service

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maireadnee
United Kingdom | 16 February 2018

Got my phone back working ok. Just a litle lacking in when the phone was completed as had to email them to chase it up

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William Ellwood
United Kingdom | 15 February 2018

Extremely rapid and efficient service, postal service is thoroughly recommended and was far cheaper than local phone repair.

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