fixfactor.co.uk

136 Kingston Road, SW19 1LY, London, GB
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5.00
Based on 247 Reviews

5

91.09%

4

6.07%

3

0.81%

2

1.62%

1

0.40%
About fixfactor.co.uk

Fixfactor is the high standard mobile phone, laptop, drone repair service and data recovery specialist. We put the workmanship and your general experience on the first place. We aim to get your devices repaired in under 1 hour. We fix anything like broken screen, back panel, charging port and software issues. Actually we prefer to think about it as we would repair your bad day, ruined plans, access to your memories, unanswered important calls and not replied friend’s messages. Do you really need another mobile phone if we can fix the existing one ? Visit our London repair store or just send your device for a quick turnaround. We will do the rest. Don’t just take our word for it, read what customers say on Google or Trustpilot.

Contact Info

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J W
United Kingdom | 02 March 2020

Good service. Thanks

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AGM
United Kingdom | 27 February 2020

I was really pleased with the service..it was quick and really efficient.The only thing I was disappointed about was that the lens on my camera was broken and I would have preferred if they had contacted me to tell me the cost to replace this rather than sending it back the way it was.

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Andrew Lucas
United Kingdom | 21 February 2020

Yesterday Adam from Fixfactor in Wimbledon replaced the charging port on my iPad Air. It wasn’t connecting to the cable properly. It’s difficult because the iPad is glued together and you have to prise it apart without breaking the screen. Many congratulations and thanks to Adam! An excellent job, well worth the price. Andrew

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suzie
United Kingdom | 21 February 2020

Fixed screen very quickly and posted it back a day early, no problems at all - v happy

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Mark
United Kingdom | 08 February 2020

Hi Fixfactor, thanks again for fixing my MS Surface battery promptly yesterday - a great job, expertly done and a very nice coffee whilst I waited too... Thanks guys.

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Michael Eccles
United Kingdom | 05 February 2020

I can’t thank fix factor enough for there outstanding service all the guys there are most helpful and friendly. I would recommend fix factor to anyone.You don’t see service like this anymore what a BIG THANKYOU fix factor Mike

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Almaas
United Kingdom | 27 January 2020

Excellent service from the FixFactor Team in Wimbledon Store! I went in with a complex problem and the team were committed to helping solve the issue and they did a great job! Honest prices and exceptional customer service, highly recommend!

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Lydia
United Kingdom | 15 January 2020

Slow service, slow reply, not even sure I will receive my phone back to be honest, really poor communication. Edit: the company has now responded to me and I understand that it was a busy time for them, although communication could have been faster I am now happy with the service provided as the phone looks as good as new.

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Janet
United Kingdom | 15 January 2020

Quick and easy, great service. My daughter was delighted she got her phone back within 48 hours.

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Kelly
United Kingdom | 08 December 2019

exceptional customer service - from the administrator to the engineer - and commitment to solving my problem. I'd recommend them without hesitation!

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Liam Calvert
United Kingdom | 29 November 2019

Excellent service, phone looked brand new when I received it back, would absolutely recommend

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STEVE
United Kingdom | 16 November 2019

They put a new battery in fully loaded and we'll liked phone. Very professional and responsive. I'd do it again.

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Us
United Kingdom | 15 November 2019

Excellent communication and very helpful staff. Would definitely use again in future...thank you Fixfactor!

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Denis Hartley
United Kingdom | 15 November 2019

There are companies offering cheaper fixes, but after reading reviews I felt I could trust FixFactor, they didn’t let me down, mailed up broken Blackberry one day, 3 days later received the phone back in good working order.

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Oenone Flambert
United Kingdom | 05 September 2019

Fair and honest service

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Kelly Oscar
United Kingdom | 22 August 2019

If you have a Xiaomi Mi phone for repair, Fix Factor should be your first stop. I have had an expensive failed repair before, but Fix Factor know the product. They provided an me with an excellent service. My OEM part was ordered and I was notified when it came in. I brought the phone in and it was repaired within 2 hrs. The standard of the repair is first class. My Mi Mix 2s Phone looks like it just come out the Factory and everything works as it should, perfectly. This is my repairer of choice for Xiaomi mobile phones and I highly recommend Fix Factor as a long term Mi phone user.

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Pablo Feito
United Kingdom | 18 August 2019

Great costumer service and very good craftsmanship. Thanks Fixfactor team !

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Ashley Pollak
United Kingdom | 16 August 2019

Fantastic customer service. Repaired perfectly. Highly recommended.

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Anna Hovenden
United Kingdom | 14 August 2019

Had my iphone screen repaired, the guys were super helpful, efficient and very friendly. Their product knowledge is great and helpful for someone like myself who doesn't understand it all. Would highly recommend their services

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Eoin
United Kingdom | 09 August 2019

Fixfactor fixed my laptop efficiently and quickly without any hassle. From drop off to collection the guys were helpful, courteous and full of suggestions as to how the problem could be resolved. I would have no problem recommending them to anyone with a similar issue

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