
J W
United Kingdom | 02 March 2020Good service. Thanks

AGM
United Kingdom | 27 February 2020I was really pleased with the service..it was quick and really efficient.The only thing I was disappointed about was that the lens on my camera was broken and I would have preferred if they had contacted me to tell me the cost to replace this rather than sending it back the way it was.

Andrew Lucas
United Kingdom | 21 February 2020Yesterday Adam from Fixfactor in Wimbledon replaced the charging port on my iPad Air. It wasn’t connecting to the cable properly. It’s difficult because the iPad is glued together and you have to prise it apart without breaking the screen. Many congratulations and thanks to Adam! An excellent job, well worth the price. Andrew

suzie
United Kingdom | 21 February 2020Fixed screen very quickly and posted it back a day early, no problems at all - v happy

Mark
United Kingdom | 08 February 2020Hi Fixfactor, thanks again for fixing my MS Surface battery promptly yesterday - a great job, expertly done and a very nice coffee whilst I waited too... Thanks guys.

Michael Eccles
United Kingdom | 05 February 2020I can’t thank fix factor enough for there outstanding service all the guys there are most helpful and friendly. I would recommend fix factor to anyone.You don’t see service like this anymore what a BIG THANKYOU fix factor Mike

Almaas
United Kingdom | 27 January 2020Excellent service from the FixFactor Team in Wimbledon Store! I went in with a complex problem and the team were committed to helping solve the issue and they did a great job! Honest prices and exceptional customer service, highly recommend!

Lydia
United Kingdom | 15 January 2020Slow service, slow reply, not even sure I will receive my phone back to be honest, really poor communication. Edit: the company has now responded to me and I understand that it was a busy time for them, although communication could have been faster I am now happy with the service provided as the phone looks as good as new.

Janet
United Kingdom | 15 January 2020Quick and easy, great service. My daughter was delighted she got her phone back within 48 hours.

Kelly
United Kingdom | 08 December 2019exceptional customer service - from the administrator to the engineer - and commitment to solving my problem. I'd recommend them without hesitation!

Liam Calvert
United Kingdom | 29 November 2019Excellent service, phone looked brand new when I received it back, would absolutely recommend

STEVE
United Kingdom | 16 November 2019They put a new battery in fully loaded and we'll liked phone. Very professional and responsive. I'd do it again.

Us
United Kingdom | 15 November 2019Excellent communication and very helpful staff. Would definitely use again in future...thank you Fixfactor!

Denis Hartley
United Kingdom | 15 November 2019There are companies offering cheaper fixes, but after reading reviews I felt I could trust FixFactor, they didn’t let me down, mailed up broken Blackberry one day, 3 days later received the phone back in good working order.

Oenone Flambert
United Kingdom | 05 September 2019Fair and honest service

Kelly Oscar
United Kingdom | 22 August 2019If you have a Xiaomi Mi phone for repair, Fix Factor should be your first stop. I have had an expensive failed repair before, but Fix Factor know the product. They provided an me with an excellent service. My OEM part was ordered and I was notified when it came in. I brought the phone in and it was repaired within 2 hrs. The standard of the repair is first class. My Mi Mix 2s Phone looks like it just come out the Factory and everything works as it should, perfectly. This is my repairer of choice for Xiaomi mobile phones and I highly recommend Fix Factor as a long term Mi phone user.

Pablo Feito
United Kingdom | 18 August 2019Great costumer service and very good craftsmanship. Thanks Fixfactor team !

Ashley Pollak
United Kingdom | 16 August 2019Fantastic customer service. Repaired perfectly. Highly recommended.

Anna Hovenden
United Kingdom | 14 August 2019Had my iphone screen repaired, the guys were super helpful, efficient and very friendly. Their product knowledge is great and helpful for someone like myself who doesn't understand it all. Would highly recommend their services

Eoin
United Kingdom | 09 August 2019Fixfactor fixed my laptop efficiently and quickly without any hassle. From drop off to collection the guys were helpful, courteous and full of suggestions as to how the problem could be resolved. I would have no problem recommending them to anyone with a similar issue