Everyone at fix factor was absolutely brilliant. They repaired my phone, kept me informed and charged a fair price. I wouldnt go anywhere else from now on.

I had a problem with a 2013 iMac running very slowly. Spoke to Cesar on the phone who was very helpful and diagnosed the problem immediately and gave me a clear plan and cost to fix it. I took my iMac in the same day and Martin was very helpful in explaining the repair process to me in a clear and non-patronising way so I fully understood what was going to happen. My computer was ready the next day. When I collected it the engineer who carried out the work was really friendly and helpful. My iMac is like new and runs faster than ever. The price was very reasonable too and much cheaper than other places I called. I would highly recommend Fix Factor and their great team.

Great service and very professional. Despite a couple of issues, these guys persevered with my problem and stuck to the deal with no quibbles. I'd use them again without hesitation.

Great job thanks Daniel. PC Bios battery replaced and lightscribe fixed while I waited. So easy to use their service - book online telling them what you want fixed, turn up with you device and it is fixed quickly. Polite, efficient and reasonably priced. Hope I don't need to, but if I need another repair on a different device, I'll be right back.

Excellent repair to I phone

Super service. Quick and kept informed of progress all the way. Definitely recommend

Very quick and courteous service. Would recommend.

Fix factor solved the problem with our camera and phone works perfectly now. Everything worked as expected with the posting of the phone and the return a few days later. Also, I could have my questions answered clearly on the phone by the very helpful staff.

Once again Fixfactor have to come to my rescue and efficiently repaired the broken screen on my Surface Pro 3 laptop. The first time was shortly before Christmas 2019 when I needed the cracked screen replaced and couldn't find any firm locally who gave me confidence that they could repair the laptop and retain my data (which at that time hadn't been backed up). I sent it off with considerable trepidation to a company that I'd previously never heard of but they didn't let me down and it was returned in full working order just before the Christmas shutdown. On recently breaking the screen again it was a 'no brainer' to send the laptop back to Fixfactor and they haven't disappointed me. For anyone concerned about entrusting their precious laptop to a company they may not previously have come across, I would say don't worry, they have proved themselves to be efficient, trustworthy and reliable. I have now ordered a protective case for my Surface!

Great Service, Quick turn around! Thanks!

Efficient and fast turnaround repairing charging port on iPhone.

Great customer service. Excellent communication right from the start. My Macbook Pro needed a battery change outside of warranty. Job completed professionally and returned in good and clean condition. I will recommend Fixfactor. The price was reasonable too.

Brilliant service and speedy repair.

Spot on! Friendly & efficient.

Apple told me I needed to buy a new phone as they could not repair the lack of sound and mic on my iPhone 7 Plus. I had almost accepted the idea when I came across fixfactor who seemed quite confident they could fix the chip that had failed. Indeed three days later my phone is fixed and working as new. Daniel from the Oxford Circus made the repair which comes with a warranty so I’m confident the fix is going to last.

Super fabulous service

Great and quick service and wonderful staff and communication

Great customer service and commitment to fix the issue. I recommend them.

Excellent service every time!

Came back perfect, wont drop it again!