From entering the building it was a great experience. Reception and waiting areas were excellent. The consultant was polite, considerate and very professional. He discussed all relevant issues I was having. Well done.

I was seen promptly. The doctor was very professional and explained the process well. I was kept informed at all times by Premex.

Good service

Honesty is what it does well. However, I am concerned that as my Case involves in my opinion, not only Personal Injury, but also involves clear Medical Negligence to my detriment meaning I could live out my twilight years, in a Wheelchair. I am sorry that no one linked to Premex is able to take on a Medical Negligence Case that is very winnable. This despite New Law website stating that Practice does undertake Medical Negligence cases. Very disappointing, especially if I have to be in a Wheelchair for most of the rest of my life. Only circa £1200 as compensation is not very much indeed!

Very positive nice friendly

Very good, thank you.

Very good service

Always very helpful and professional

Wrong dates

Still haven’t received my report,spoke with the secretary about when the report will be sent. She told me that she’d ring me back and hasn’t. To be honest the whole process has been a letdown. It causes me sleepless nights and constant worry. I had my assessment on the 12th October.

Very helpful and polite

Great service very affectionate and professional

I am still waiting for a report from a Medical Expert that I saw 3 months ago and I have only just received a report from someone that I saw in July.

It was a helpful phone call and appointment letter. very reassuring, as I am finding the whole process very stressful.

Was contacted well in advance and meetings always been on time

The whole process was very quick and dealt with professionally.

The experience was fine, the delay getting the report to my solicitors isn’t great.

They kept to time and they listened patiently. Highly professional

Very polite

very plesent