
Julia King
United Kingdom | 09 August 2021Knowledgable sales team, excellant customer service, nothing was too much trouble. Highly recommend

steve
United Kingdom | 09 August 2021Bought my jazz from John banks Ipswich Edward the salesman was very helpful and understanding as we were still in lockdown.He transported it from Cambridge to Ipswich so I could view the car nothing was to much trouble. This was my third jazz I have brought from them and probably not the last. Would recommend anyone to use them.

Mrs Cook
United Kingdom | 08 August 2021Excellent, professional and friendly service.

Ms Singleton
United Kingdom | 08 August 2021From start to finish the team at John Banks in Ipswich were professional, polite, friendly and helpful. I would be happy to recomend them to others that were thinking of purchasing a new car. I know I can go back to them at any time if I have any queries thanks to Rhys.

Mr David
United Kingdom | 08 August 2021Purchasing a new car is sometimes a real pain with sales staff giving the hard sell on extras, gap insurance, extra treatments on paint upholstery. What a nice change, my salesman Nick quickie caught on that we were not interested in ad ons and left it at that. On arrival on collection day, Nick had everything ready for a speedy handover. Although we never felt that he trying to get rid of us, insisted on ensuring we were completely satisfied with the handover. He notified DVLA that we had sold our pc and taxed our new purchase. Well done John Banks and Nick one happy customer. David Bye

J Adcock
United Kingdom | 06 August 2021Everything went perfectly just like my previous purchases.

Tracy Leonard
United Kingdom | 06 August 2021As always very happy with the deal and service i got from John Banks Group.

Carla
United Kingdom | 06 August 2021I called on one day and left with the perfect bike for my son the very next day. As a new rider I was given advice on the model for him and what he would need to go with it .My unusual request to leave with a bike immediately as it was a surprise present was met with yes we can. The service was 10/10 and I would definitely recommend to others. All the Covid rules that were still in force were covered and I felt in safe hands. Both bike and customer service are faultless

KAREN FROST
United Kingdom | 06 August 2021Good customer service throughout- any questions answered and everything ran smoothly

John Vendy
United Kingdom | 06 August 2021As usual Rhys was truly professional. The whole experience is always a pleasure, superb dealership.

Marilyn
United Kingdom | 05 August 2021Exemplary service from Motability rep at John Banks. There was total observation of all Covid-19 regulations at the time, and an opportunity to test drive the car. Most other communications were by phone and email. I was sent I was sent video links showing the special features of this car and a copy of an online handbook. Handover occurred on time and without hitch due to digitally enabled exchange of documents.

Mrs Marie
United Kingdom | 05 August 2021Very good customer service from Paul Collins and really pleased with our car

Mr Deacon
United Kingdom | 05 August 2021Very helpful staff there wasn't anything was to much trouble

Mr Rayson
United Kingdom | 05 August 2021nick joannides could not be more helpfull excellant car car salesman john banks should be proud to have him working for them a quality you do not see very often these days

Tony
United Kingdom | 05 August 2021Great service as usual even in these stupid times.

Malgorzata
United Kingdom | 05 August 2021Very good customer service,great car.

Adrian
United Kingdom | 05 August 2021I went to the dealership after seeing an advert on Autotrader, when I arrived I was told the advert was wrong and I had to pay £435 more than stated. At this point I had turned down two other cars so I paid reluctantly under the impression Autotrader was responsible. After chasing Autotrader for two weeks, it turns out that the dealership is responsible. Don't trust them, they are now blaming the manufacturer..... It's everyone else's fault apparently

Pierfrancesco Di
United Kingdom | 05 August 2021Very satisfied.

neil s
United Kingdom | 05 August 2021Top rating given for above and beyond service , we travelled along way to collect our new car , and despite having to change our private plate the whole process was seamless . Excellent

Mr Bowes
United Kingdom | 05 August 2021I have been dealing with John banks for over 15 years and have always had excellent service. They have also supplied my last 2 new CRVs.