John Banks Group

Kempson Way, IP32 7AR, Bury Saint Edmunds, GB
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4.50
Based on 807 Reviews

5

90.09%

4

2.73%

3

0.62%

2

1.24%

1

5.33%
About John Banks Group

John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.

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Mr Cornwell
United Kingdom | 05 August 2021

Once you have your vehicle.Thats it no follow up to see if everything is ok .

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amanda
United Kingdom | 05 August 2021

John banks of Ipswich, have been very helpful, friendly, they do their best to make sure everything is good for you, I would not go anywhere else 😃

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Jack
United Kingdom | 05 August 2021

Brilliant service both from Tim and James, really happy with the bike. Nice easy purchase, no pressure to buy, would happily recommend John Banks Honda! ⭐️⭐️⭐️⭐️⭐️

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robbie
United Kingdom | 05 August 2021

Despite the Lockdown, I was impressed with the sales person who provided sound advice and enabled my order and purchase electronically.

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martin
United Kingdom | 05 August 2021

just a first class service have bought my last three cars from banks and always been very pleased with their service and renuilt cars.

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customer
United Kingdom | 05 August 2021

Great salesman and great service

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Royston
United Kingdom | 05 August 2021

Couldn't fault the service. Really helpful staff. No problems at all.

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Ivan Barley
United Kingdom | 05 August 2021

Bought my latest Honda in the middle of Covid! The salesman was knowledgeable, courteous, diplomatic and friendly, and we struck a deal I was happy with, not feeling ripped off or bamboozled.

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Terry John
United Kingdom | 05 August 2021

Very poor,service done No invoice given will use another garage next time.

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Mr Croucamp
United Kingdom | 04 August 2021

Professional service and utmost detail to customer satisfaction. Thanks to Carl and Chris at Honda Bury St Edmunds for your total support.

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Mr Simpson
United Kingdom | 04 August 2021

Very professional, friendly and helpful. Service and care was exceptional. I feel as if the after sales service will continue in the same way. Good team. Tony.

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Peter Jones
United Kingdom | 04 August 2021

Very good service from Darren at John Banks Cambridge.

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Miss Knox
United Kingdom | 04 August 2021

Helpful and friendly staff offering honest advice. COVID security in showroom allowed a safe environment and emailing of documents made for a smooth transaction. Would happily buy here again, well done guys!

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Luci
United Kingdom | 04 August 2021

I recently purchased my second Suzuki vehicle from John Banks. I am delighted with the vehicle and the sales team are second to none, and that’s not just my opinion! I doubt I will go anywhere else in future.

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Mr Fyfe
United Kingdom | 04 August 2021

Excellent service have me exactly what I was looking for. First Class

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J. Gregory
United Kingdom | 04 August 2021

I was disappointed that they would not part exchange my motorcycle, leaving me to the tender mercies of an online bike trader. Everything else was ok.

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Liz Probert
United Kingdom | 04 August 2021

Buying a car during the pandemic with various restrictions in place was an obvious challenge and meant procedures were not normal. But I found the staff at John Banks very helpful and able to deal with all my various queries. I had a few issues to work out with them but all were dealt with very satisfactorily, and I would certainly recommend them to others. I have been very happy with the car so far (about 5 months ago now).

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Mr Phillip
United Kingdom | 04 August 2021

Personal service and great value. Follow up after purchaser of a new car excellent.

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Patricia Whyte
United Kingdom | 04 August 2021

I found Mark, Gary and Justin very helpful during the purchase of my new car, over coming some problems which were dealt professionally and understanding making the whole procedure smooth and completed quickly to my satisfaction. Thankyou very much and I love my car!!!!!!!! Patricia Whyte.

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Mrs Biggs
United Kingdom | 04 August 2021

Very pleased with the whole purchasing process from start to finish. They were able to source the car I wanted immediately, keep me fully up to date and handover was seamless. The sales team did very well under the restrictions that kept changing. Anything that could be done electronically was done without any problems. All in all a very stress free car purchase.

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