John Banks Group

Kempson Way, IP32 7AR, Bury Saint Edmunds, GB
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4.50
Based on 807 Reviews

5

90.09%

4

2.73%

3

0.62%

2

1.24%

1

5.33%
About John Banks Group

John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.

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N Chapman
United Kingdom | 04 August 2021

Very happy with John Banks/Honda,Ipswich and also my Honda Civic. Appox a 50min drive for me to Ipswich, but was worth going out of my local area in the end . The salesman Lyster Romero was very good and did everything he could to help me. On the day of collection the car looked magnificent. So pleased to have a nice car again.

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Mr James
United Kingdom | 04 August 2021

after writting off our car, John Banks were very helpful in obaining our replacement quickly

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Customer
United Kingdom | 04 August 2021

Everyone was very helpful and friendly. They delivered my new car to my home. My husband died just days before I was going to get my new car and they couldn’t have been more helpful and agreed to deliver my car to my house. I couldn’t have asked for more help and understanding.

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Mr Agar
United Kingdom | 04 August 2021

Although they were very busy,I was able to take a test ride,very helpful

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Mr Collins
United Kingdom | 04 August 2021

Very helpful and polite.very accurate in description.

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Ray John
United Kingdom | 04 August 2021

Paul Collins the Salesmen was friendly and very professional. I certainly would recommend John Banks as a place to go to buy a car.

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Mr Hobbs
United Kingdom | 04 August 2021

Service was berry Good

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alan clapton
United Kingdom | 04 August 2021

Service from local representatives were excellent.

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Mr Trimble
United Kingdom | 04 August 2021

Purchased my 3rd Honda CR-V through John Banks March 21. As usual I was treated with respect, the salesman Rhys was polite and friendly. The price for the vehicle was also priced as competitive as most of the online dealers. The transaction was also undertaken in a manner that made me feel all Covid 19 precautions had been considered. A great dealership hence my repeated business with them.

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Martyn Goodwin
United Kingdom | 04 August 2021

I am delighted with my new car. The purchase process was informed and unpressured. Follow up curtesy call was a nice touch. I have no hesitation in recommending John Banks Honda to others.

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Charles Buck
United Kingdom | 04 August 2021

I contacted john banks honda regarding a cbr650, from the off Tim and the the guys were courteous, helpful and knowledgeable. They made the whole experience so easy and I never even had to leave my sofa. Also a mint fantastic bike. What more do ya need.

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John Towes
United Kingdom | 04 August 2021

Helpful and purchase went very smoothly

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Dawn Mills
United Kingdom | 04 August 2021

Excellent service, very helpful staff. Andrew Forsdick was extremely helpful. The experience as first rate, couldn’t fault it.

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anne scarfe
United Kingdom | 04 August 2021

They are a great bunch very helpful

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Shirley Debenham
United Kingdom | 04 August 2021

Really good Service friendly and polite

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Mr Kenneth
United Kingdom | 04 August 2021

Good but bad communications

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Gerald Kelsey
United Kingdom | 04 August 2021

The best 🚗 i have ever had love it

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Mrs Marilyn
United Kingdom | 04 August 2021

Helpful staff explained everything well Felt ver safe

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Jean Andress
United Kingdom | 04 August 2021

very helpfull staff.pleased with deal,

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Ms SDuedal
United Kingdom | 04 August 2021

Every couple of years I renew my Renault and as usual, the faithful team from Renault never disappoints. Especially, Manny who offers great customer service, full of wisdom/ knowledge of which car would suit better for an .... old lady. I would share a nice foto of my new Captur but I am not given an option to upload... I do recommend the Renault Sales team in Cambridge- super friendly! Pop in for a chat!

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