
Char
United Kingdom | 28 August 2024Super helpful and knowledgeable agent, Cole made the experience of speaking with estate agents actually enjoyable 😉. He listened to my needs and concerns and provided useful information and feedback so that I wasn't left feeling irritated. I highly recommend this agent.

Nadine Love
United Kingdom | 27 August 2024Super efficient and friendly! I enquired around a property during the weekend and had Georgia call me first thing in the week and talk me through all the various options and clarified the whole process so well as well as being super friendly - so many thanks!

customer
United Kingdom | 20 August 2024A big ‘Thank you to Honor, Ben, Marcus and Lily,’ in recent let. Prompt feedback, and attention to detail. Based on my experience would recommend.

Adam Picton
United Kingdom | 19 August 2024This agency has left me without hot water or any water pressure at all for nearly 4 weeks now and have refused any kind of compensation or an update regarding a solution. The property is uninhabitable.

London Never
United Kingdom | 09 August 2024Usually I never write a review, but this agency is let me down many times with propriety management . I been with many agencies the worst I deal with it it’s Stirling Ackroyd. I rent a house with them around 3 years. And due this 3 years 4-5 times they changed property management and they didn’t notice the tenants, when I have problems in the property and try to contact the property manager they left the company. Also it’s very slow service if you have in issue in your property when you phone them they will ask you to write in email, and they respond to your email after one week . However any issues in your property it takes more Thant 4 weeks to sort if you are lucky. My advise from my experience if anyone have a chance with another agent please avoid Starting Ackroyd.

Hema Patel
United Kingdom | 08 August 2024Friendly, efficient and informative David Harvey deliver a quick diffident service and let the needs and expectations of what I was looking for. Focused on what I was looking for and taken the comment on board in time for the viewing.

Stan
United Kingdom | 07 August 2024I had a very disappointing experience with this company. I understand that humans can make mistakes, however when i approached them with my complaint they dismissed it without even acknowledge any points i had raised, as if they didn't care. It was extremely upsetting. They have passed me over to the CEDR and i will be taking the complaint to them. I hope something positive can come out of this rather negative experience.

Shah
United Kingdom | 07 August 2024Georgia recently contacted me about flat rental . Her pro active approach really impressed me and we decided to use the agency as a result .

Stelios
United Kingdom | 07 August 2024Shocking. Run away if they come to value your property! My experience with Stirling Ackroyd Surveyors property evaluation service, who acted on behalf of HSBC, was shockingly unprofessional. The evaluator arrived late, dressed inappropriately with trousers around their bum and not being friendly. The initial evaluation inexplicably valued the property at ZERO, displaying a severe lack of competence and attention to detail. Despite providing further documentation, Stirling Ackroyd's response was to undervalue the property without clear justification, undermining our confidence in their process. The lack of transparency and accountability throughout was deeply concerning. For anyone considering HSBC for property evaluation through their agents Stirling Ackroyd Surveyors, I would strongly recommend looking elsewhere for a more professional and reliable service. Update. Look at their AI-generated response. They can't even write a proper, more human response. So robotic. Just appalling.

Gordon Higginson
United Kingdom | 02 August 2024Thanks to Joel; very professional and helpful service

Jules
United Kingdom | 30 July 2024Simon and team at South Norwood are professional, polite, friendly and helpful. Great service. Would definitely recommend.

Robert
United Kingdom | 24 July 2024I dealt with the Clerkenwell branch. Rahat was helpful in arranging the move-in to my flat. Alex was helpful in showing me the property and arranging the rental. Thank you.

Charlie
United Kingdom | 23 July 2024Joel was super helpful. Would recommend!

Kirsty S
United Kingdom | 23 July 2024Good experience overall but they didn’t let me know on time that my landlord wished to sell the apartment and I was given very little notice.

Ash.
United Kingdom | 18 July 2024Been dealing with Joel Gooden. Great knowledge of the industry, always comes across friendly and professional. Readily available to answer any concerns/questions. Highly recommend the agent.

DJ
United Kingdom | 18 July 2024David was very helpful and booked me in for a viewing, very efficiently and quickly. Very polite and helpful :)

Mrs Elvira
Poland | 18 July 2024Great estate agency; very polite, professional and helpful in their approach. Estate agent took his time in explaining the process and made a valuable recommendations to me. I didn’t feel pushed or rushed in making any decision which is very unlikely to other estate agencies we came across lately.. Thank you for your great service! much appreciated

Nigel Collett
United Kingdom | 17 July 2024I rented a property in Staines with Stirling Ackroyd and from start to finish found them extremely professional, helpful and friendly.

SD
Portugal | 16 July 2024Thank you Georgia. I am just getting started with Stirling Ackroyd but Georgia was great so far.

RIchard
United Kingdom | 11 July 2024Got great help from Joel. Personable and on the ball.