Ho effettuato una prenotazione in data 26 gennaio, e per un disguido presumibilmente non dovuto al sito non avevo ricevuto conferma. Ho contattato il sito, e devo dire che sono stata ben supportata. Ringrazio l'operatrice per gentilezza e competenza.

Dear Yuta, thank you for the perfect service!

Very fast emailing contact , and very experienced en nice workers that will guerantee you a nice hotel for the best en cheapest price thank you very much nustay. The best site to get a hotel nustay.com Greetings

The support of Mrs. Ariana Dayton of customer service was very quick, kind and solution oriented.

Grosse arnaque Réservation 4930928 après le paiement j’ai attendue le voucher qui n’est jamais venue et le pire c’est que l’hotel n’a aucune information de leur part je me suis retrouver à réserver sur Booking.com qui eux ne volent pas les clients à ce jour il me doivent toujours la somme de 127€ et il ne répondent pas au téléphone je vous déconseille vivement de réserver sur leur site car c’est des voleur

onbetrouwbare oplichter nadat ik voor de kamer had betaald, vertelden ze me dat deze uitverkocht was. Maar als ik 100 € meer betaal, heb ik de kamer !!!!! Ze spreken zichzelf tegen onbetrouwbare oplichter

Sino stato derubato del mio tempo costringendo a prenotare una camera in un altra struttura con un altro sito. mi hanno fatto perdere 5 giorni per degli assurdi problemi di pagamento poi e venuto fuori che non c'era alcuna possibilità di ottenere la camera a quel prezzo(800€) ma solo una camera a 1800 €. Non fidatevi delle offerte

Camilla Lane was a wonderful manager. I felt helped from the first moment. I appreciate a lot. Good work!!

Only positive point is that their customer service responded promptly.

So helpfull of the service and we are willing to recommend to my friends.

im upsett i want my missing money my hotel that i booked with this website over charged me i got to my hotel and said i only paid 82 dollars for my room and gave me a copy of it bc this website charged me 102 they told me i should call them and requests my money that they over charged me this is completely bs i want my extra money back

Booked a hotel with them, they canceled it some while later with some BS excuse about the hotel not updating the price. Went back to nustay.com and it was still showing available but at a higher price. Called the phone number on the website but it went to a recorded line with an email address emergency at nustay.com to contact them. Emailed emergency at nustay.com and it bounced. Here's the thing, my wife was at the hotel and they said they had shut down third party bookings. This website is a scam, DO NOT USE.

deceptive advertised pricing

Top service!

Good responsive service was provided

Top notch customer service and speedy responses!!!

Tried to book a hotel and i was suprised seeing a message saying booking was being processed..Then they say your hotel is rejected and inorder to book the same hotel again i need to pay an additonal cost which is way too much the market price..Then i call customer call the line is blocked saying we cannot take your call ..Then an apology message and that they will refund the money !!.I was forced to shift the hotel ..I will Never use this site again ..Abosolute Drama and lies..

I was not really happy because when I called the hotel, they did not have the info. I thought from the first time I book the hotel will have the info, but I had to search way to contact you, I give 5 stars for the person who helped me

Nustay changes price of your hotel stay at the final step of booking process. I do not recommend.

Scam! They switched the prices on me and now I’m having an emergency and need to cancel and their phone lines are “busy” and they ask for a email to be sent but when I try and send an email to the info email the email is bounced back and says their server is full. Runaround never using this again